Shania Pierre
Stamford,CT
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
1
1
year of professional experience
Work History
Cashier
El Mercado- Internacional Super Market
2023.12 - 2024.01
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Lifted up to [Number] pounds at once and used forklift to move heavier loads.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Set up new sales displays each week with fresh merchandise.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Addressed customer needs and made product recommendations to increase sales.
Waitress
Honey Joe's Family Coffeehouse
2023.07 - 2023.11
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Facilitated seamless dining experiences for large parties by coordinating orders and special requests.
- Reduced wait times for seating by efficiently clearing tables immediately after guests'' departure.
- Boosted restaurant revenue by upselling appetizers, desserts, and beverages along with entrees.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
Warehouse Worker
Warehouse Wine & Spirits
2023.06 - 2023.07
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Operated forklift to safely move and safeguard stock and supplies in warehouse.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
- Checked packages and merchandise for damage and notified vendors.
Education
10 -
Stamford High School
Stamford, CT06.2026
Skills
- Issue Resolution
- Customer Service
- Relationship Building
- Order Packaging
- Basic Mathematics
- Cooperative Attitude
- Inventory Stocking
- Customer Assistance
- Cleaning and sanitizing
- Total Sales Reconciliation
- Customer Transactions
Languages
English
Limited Working
Spanish
Native or Bilingual
French
Limited Working
creole haiti
Native or Bilingual
Timeline
Cashier
El Mercado- Internacional Super Market
2023.12 - 2024.01
Waitress
Honey Joe's Family Coffeehouse
2023.07 - 2023.11
Warehouse Worker
Warehouse Wine & Spirits
2023.06 - 2023.07
10 -
Stamford High School
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