VY Ho
San Diego,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Barista-Shift Lead
Gong Cha
06.2021 - 08.2023
- Greeted and communicated with customer
- Maintained clean and organized workspace
- Memorized recipes
- Food handler card
- Used POS system to accurately enter orders and process payments.
- Maintained calm demeanor during high-volume periods and special events
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Cashier
Marukai
09.2019 - 01.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes..
- Assisted customers with returns, refunds and resolving transaction issues.
Pharmacy Technician Intern
Wallgreens
06.2017 - 09.2017
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Resolved third-party billing, computer system and customer service issues.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
Education
Associate of Science - Public Heath
San Diego Mesa College
San Diego, CA06.2024
Pharmacy Technician -
Grossmont Heath Occupational Center
Santee, CA08.2017
High School Diploma -
Crawford High School
San Diego, CA06.2016
Skills
- Bilingual: Vietnamese and English
- Customer Service
- Microsoft Office
- Teamwork
- Time Management
- Fast Learning
- Multi Tasking
- Math solving
Timeline
Barista-Shift Lead
Gong Cha
06.2021 - 08.2023
Cashier
Marukai
09.2019 - 01.2021
Pharmacy Technician Intern
Wallgreens
06.2017 - 09.2017
Associate of Science - Public Heath
San Diego Mesa College
Pharmacy Technician -
Grossmont Heath Occupational Center
High School Diploma -
Crawford High School
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