Brandon Kim
San Jose
Summary
Customer-focused and reliable restaurant professional with experience in fast-paced dining environments. Strong background in service, team leadership, and guest satisfaction. Seeking to contribute excellent service skills and a positive attitude to a dynamic restaurant team.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server / Shift Lead
Wagyu Master
02.2026 - Current
- Managed customer service operations while maintaining a welcoming atmosphere
- Led team members to ensure timely service and high-quality standards
- Trained new employees on service procedures and customer interaction
- Resolved guest issues quickly and effectively
Server / Server Assistant Shift Lead
Chubby Cattle
08.2025 - 02.2026
- Provided efficient and courteous service to enhance the dining experience
- Assisted servers and coordinated team workflow during busy hours
- Supported shift leadership duties including staff guidance and task delegation
- Maintained strong communication with kitchen and front-of-house staff
Server / Shift Lead
Sizzling Lunch
10.2024 - 08.2025
- Delivered attentive and friendly service in a high-volume restaurant environment
- Supervised team members during shifts to ensure smooth operations
- Handled customer concerns professionally, improving guest satisfaction
- Maintained cleanliness and organization of dining areas
Education
High School Graduate -
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De Anza Community College
Skills
- Customer Service & Guest Relations
- Teamwork & Leadership
- Communication Skills
- Time Management & Organization
- Problem-Solving & Critical Thinking
- Adaptability & Fast Learning
- Multitasking in Fast-Paced Environments
- Bilingual: English & Vietnamese
Certification
- Responsible Beverage Service (RBS)
- Food Handler Certification
- Sexual Harassment Prevention Training
Languages
English
Native or Bilingual
Vietnamese
Professional Working
Timeline
Server / Shift Lead
Wagyu Master
02.2026 - Current
Server / Server Assistant Shift Lead
Chubby Cattle
08.2025 - 02.2026
Server / Shift Lead
Sizzling Lunch
10.2024 - 08.2025
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De Anza Community College