Vy Nguyen
Project Coordinator
American Fork,UT
Summary
Results-driven project coordination professional with 6 years of experience leading cross-functional teams, streamlining workflows, and supporting the successful execution of diverse operational projects. Skilled in scheduling, data tracking, and team collaboration with a focus on accuracy and accountability. Adept at improving internal processes, enhancing communication, and delivering on project objectives in fast-paced environments. Recognized for problem-solving, attention to detail, and a proactive approach to operational challenges.
Overview
8
8
years of professional experience
Work History
BOOKKEEPER
RASA Hydroponics & Organics
06.2023 - 02.2025
- Streamlined data entry protocols, reducing input errors by 20% and increasing record accuracy
- Managed invoice and payment processing workflows, achieving a 98% on-time payment rate and strengthening vendor partnerships
- Monitored accounts receivable/payable and reduced outstanding balances by 15%, supporting improved cash flow management
- Analyzed transactional and operational financial data to identify cost-saving opportunities, reducing expenses by 10%
FIELD ADMINISTRATIVE SUPERVISOR
Patriot Environmental Laboratory Services
07.2019 - 05.2023
- Promoted within 2 years for leadership and systemized execution, managing a team responsible for environmental field operation
- Developed onboarding and training programs that boosted employee productivity by 20% and cut turnover rates by 50%
- Implemented structured project reporting and deadline management workflows, increasing on-time delivery by 25% and reducing reporting errors by 30%
- Coached team on frontline issue resolution, reducing escalated service cases by 30% through clearer workflows and knowledge-sharing
- Contributed to planning and execution of complex projects exceeding $500K in value, ensuring documentation, scheduling, and stakeholder alignment
PROJECT COORDINATOR
Patriot Environmental Laboratory Services
06.2017 - 07.2019
- Improved resource utilization by 15% through optimized technician scheduling and project coordination processes
- Reduced delays, conflicts, and overtime costs by implementing data-informed scheduling protocols
- Designed and deployed an invoicing system that lowered billing discrepancies by 30% and improved revenue accuracy
- Managed 100+ emails and 40–60 calls daily, resolving customer questions around environmental data, service options, and scheduling
- Facilitated weekly cross-functional syncs to align goals, manage risks, and streamline execution on multiple concurrent projects
- Partnered with sales and ops teams to enhance service workflows, contributing to a 20% boost in customer satisfaction
Education
BACHELOR OF ARTS - BUSINESS MANAGEMENT ECONOMICS
University of California Santa Cruz
Santa Cruz, CASkills
- Skilled in various CRM tools
- Process optimization execution
- Data analysis expertise
- Multifaceted project management
- QuickBooks Online
- Scheduling & timeline planning
- Report writing, editing & reviewing
- Problem-solving abilities
- Stakeholder communication & collaboration
- Proficient in Microsoft Office (Word, Excel & Outlook)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Native or Bilingual
Vietnamese
Elementary
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementPersonal development programsSoftware
MS Office 365
QuickBooks Online
Microsoft Word & Excel
Google Workspace
Notion
Trello
Timeline
BOOKKEEPER
RASA Hydroponics & Organics
06.2023 - 02.2025
FIELD ADMINISTRATIVE SUPERVISOR
Patriot Environmental Laboratory Services
07.2019 - 05.2023
PROJECT COORDINATOR
Patriot Environmental Laboratory Services
06.2017 - 07.2019
BACHELOR OF ARTS - BUSINESS MANAGEMENT ECONOMICS
University of California Santa Cruz
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