Vyanna Rodriguez
New York,NY
Overview
3
3
years of professional experience
Work History
Medical Receptionist
Crotona Surgery Center
Bronx, NY
06.2023 - 02.2024
- Coordinated daily administration and scheduling for medical staff and patients.
- Verified insurance information and ensured authorization of medical services.
- Utilized EPIC and Cisco Finesse to manage patient data.
- Provided high-quality customer service in a fast-paced clinical environment.
- Built and maintained strong relationships with physicians and healthcare professionals.
Sales Associate
Saks Fifth Avenue
New York, NY
10.2022 - 01.2023
- Provided personalized customer service and maintained store presentation standards.
- Processed sales and returns efficiently while ensuring customer satisfaction.
- Assisted with visual merchandising and inventory organization.
- Recommended products based on customer needs and preferences.
Special Operations Associate
Saks Fifth Avenue
East Rutherford, NJ
05.2022 - 09.2022
- Supported retail operations in a high-volume environment.
- Handled customer inquiries, returns, and transactions with accuracy and professionalism.
- Collaborated with team members to maintain a seamless store experience.
Cashier
Champs Sporting Goods
New York, NY
10.2020 - 02.2021
- Delivered excellent customer service and processed sales transactions.
- Maintained product displays and assisted with inventory management.
- Met and exceeded sales and service goals through teamwork and initiative.
Education
High School Diploma -
The Renaissance Charter High School for Innovation
New York, NY06.2020
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Virginia State University
01.2022
Skills
POS Systems
EPIC
Cisco Finesse
Microsoft Office Suite
Call Center Operations
Strategic Planning
Active Listening
Customer Service
Inventory Management
Fashion Styling
Social Media Management
Areas of Expertise
Photography – Skilled in professional camera use for events and photoshoots.
Timeline
Medical Receptionist
Crotona Surgery Center
06.2023 - 02.2024
Sales Associate
Saks Fifth Avenue
10.2022 - 01.2023
Special Operations Associate
Saks Fifth Avenue
05.2022 - 09.2022
Cashier
Champs Sporting Goods
10.2020 - 02.2021
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Virginia State University
High School Diploma -
The Renaissance Charter High School for Innovation