Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Vyshonta Stacker

Grand Prairie

Summary

Detail-oriented laboratory support and administrative professional with experience in data management, compliance documentation, quality control, and regulated environments. Proven ability to process, document, and track high-volume records accurately, follow SOPs, and maintain strict adherence to guidelines. Strong background supporting operations in federal and quality-driven settings, with transferable skills well-suited for private diagnostic and laboratory operations.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Commodity Inspector

USDA
Fort Worth, TX
04.2019 - 09.2025

• Processed, verified, and documented inspection data for incoming commodities in compliance with federal quality and safety standards

• Entered and maintained accurate records in FEIRS and internal data systems, ensuring traceability and audit readiness

• Performed visual assessments and measurements to verify specifications and identify discrepancies

• Prepared detailed inspection reports and maintained organized documentation for internal and external review

• Followed established SOPs, grading standards, and compliance protocols consistently

• Collaborated with internal teams to resolve quality issues and support continuous process improvement

• Worked in a regulated laboratory environment supporting food safety testing and analysis

Customer Care Advocate

Sedgwick Claims Management
Dallas, TX
05.2025 - 07.2025

• Managed high-volume case records while maintaining accuracy, confidentiality, and compliance

• Documented interactions and updates in internal databases and tracking systems

• Reviewed records for completeness and resolved discrepancies efficiently

• Coordinated follow-ups and ensured timely case resolution according to guidelines

  • Utilized CRM software to track customer interactions and maintain accurate records.
  • Resolved customer inquiries and concerns with efficiency and professionalism.

Guest Service Specialist

Mississippi Agriculture & Forestry Museum
Jackson, MS
08.2017 - 02.2019
  • Provided exceptional customer service to enhance visitor experience and satisfaction
  • Facilitated educational programs and engaging presentations for diverse audiences
  • Trained new staff on museum policies, procedures, and customer engagement strategies
  • Coordinated special events, ensuring seamless execution and attendee enjoyment
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention
  • • Performed administrative support including scheduling, filing, and documentation management

Research Assistant

Alcorn State University
Lorman, MS
06.2014 - 04.2016
  • Conducted literature reviews to support ongoing research projects and refine research methodologies
  • Assisted in data collection and analysis using statistical software to ensure research accuracy and reliability
  • Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities
  • Organized research materials, maintaining a well-ordered workspace conducive to productivity
  • Conducted literature reviews to support hypothesis development and identify gaps in existing knowledge
  • Monitored project timelines, ensuring timely completion of tasks while maintaining high-quality output

Education

Bachelor of Science - Agricultural Economics

Alcorn State University
Lorman, MS
05-2016

Skills

    Record Keeping & Documentation

    Quality Assurance & Compliance

    SOP Adherence

    Data Entry & Database Systems

    Process Improvement

    Confidential Information Handling

    Customer & Client Communication

Certification

Google IT

Timeline

Customer Care Advocate

Sedgwick Claims Management
05.2025 - 07.2025

Commodity Inspector

USDA
04.2019 - 09.2025

Guest Service Specialist

Mississippi Agriculture & Forestry Museum
08.2017 - 02.2019

Research Assistant

Alcorn State University
06.2014 - 04.2016

Bachelor of Science - Agricultural Economics

Alcorn State University