Devon Menard
Escanaba,MI
Summary
Offering reliable and motivated approach, eager to learn and grow in fast-paced environments. Brings strong understanding of teamwork and dedication to customer satisfaction, paired with effective communication skills and attention to detail. Ready to use and develop problem-solving and customer service skills in proper role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Restaurant Crew Member
I Heart Mac & Cheese and More
10.2024 - 01.2025
- Prepared and served food and beverages according to company standards and recipes, maintaining cleanliness and organization in the kitchen and dining areas
- Assisted with inventory management, restocked supplies, and maintained a clean and organized work environment to uphold food safety standards and regulations
- Worked well with teammates and accepted coaching from management team.
- Supported management in training new crew members, leading to improved performance and faster onboarding.
Front of House Team Member
Culver's Restaurants
07.2024 - 10.2024
- Collaborated with staff to ensure less than 5 minute delivery to food orders and address any customer concerns promptly
- Maintained cleanliness and organization of dining area every 4 hours, including setting and clearing tables, to create a pleasant atmosphere for guests
- Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
- Handled customer complaints professionally and efficiently, resulting in increased repeat business.
Shift Supervisor Trainee
KFC
07.2022 - 07.2024
- Contributed to cost-saving initiatives by monitoring expenses closely and identifying areas for improvement.
- Enhanced team productivity by providing guidance and training on efficient work methods, and 90 second drive-through goals.
- Conducted comprehensive training sessions for new hires, ensuring seamless integration into the team.
- Oversaw daily shift operations, maintaining high standards of cleanliness, organization, and compliance throughout the facility.
Education
Bachelor's Degree - Business Administration
Bay De Noc Community College
Escanaba2026
High School/Secondary Diplomas and Certificates -
Escanaba Area Public High School
500 S Lincoln Rd03.2024
Skills
- Training and Development (HR)
- Microsoft Office and Word
- Business Administration
- Reliability and punctuality
- Business Operations
- Excellent customer service
- Patience and empathy
- Cleanliness and hygiene
Certification
Drivers License
Shift Supervisor Certified (QSR KFC)
Timeline
Restaurant Crew Member
I Heart Mac & Cheese and More
10.2024 - 01.2025
Front of House Team Member
Culver's Restaurants
07.2024 - 10.2024
Shift Supervisor Trainee
KFC
07.2022 - 07.2024
Bachelor's Degree - Business Administration
Bay De Noc Community College
High School/Secondary Diplomas and Certificates -
Escanaba Area Public High School
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