Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Server
Brulee Catering
06.2023 - 06.2024
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Host
Han Dynasty
01.2023 - 05.2023
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Answered customer questions about hours, seating, and menu information.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Host
IHOP
06.2022 - 09.2022
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Barista/Shift Supervisor
Starbucks
10.2015 - 04.2022
Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
Intern
Youth of Philadelphia Organizing for Power
10.2012 - 05.2014
During this internship me and many other students learned about teamwork and while fixing up the community
Intern
Bicycle Coalition of Greater Philadelphia
07.2013 - 08.2013
Education
Postsecondary Education In Computer Support Technology - Computer Installation And Repair Technology
All-state Career School
Philadelphia, PA
06.2015
High School Diploma -
South Philadelphia High School
Philadelphia, PA
06.2014
Skills
Cash Handling
Food Safety
Supervising Experience
Food Handling
Host
Serving
Customer service
Sales expertise
Beverage Preparation
Food sales and promotion
Commercial/ Residential cleaning
Exceptional customer service
Certification
TestOut PC Pro, Present
Nocti Computer Repair Technology, Present
Certified Food Safety Manager, 06/01/16, 06/01/22
Food Handler Certification
Timeline
Server
Brulee Catering
06.2023 - 06.2024
Host
Han Dynasty
01.2023 - 05.2023
Host
IHOP
06.2022 - 09.2022
Barista/Shift Supervisor
Starbucks
10.2015 - 04.2022
Intern
Bicycle Coalition of Greater Philadelphia
07.2013 - 08.2013
Intern
Youth of Philadelphia Organizing for Power
10.2012 - 05.2014
Postsecondary Education In Computer Support Technology - Computer Installation And Repair Technology
All-state Career School
High School Diploma -
South Philadelphia High School
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