Wade Bunting IV
Tucson,AZ
Summary
Dynamic professional with extensive experience in relationship building and customer service at Wells Fargo. Proven track record of enhancing customer satisfaction and loyalty through strategic account management and effective communication. Skilled in branch operations and process improvements, driving operational efficiency and fostering long-term client relationships.
Overview
31
31
years of professional experience
Work History
Personal Banker
Wells Fargo
04.2024 - Current
- Assisted clients in selecting appropriate financial products to meet individual needs.
- Processed customer transactions accurately, ensuring compliance with banking regulations.
- Educated customers on digital banking tools to enhance their banking experience.
- Collaborated with team members to resolve customer inquiries and issues efficiently.
- Developed strong relationships with clients, resulting in increased customer loyalty and retention.
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
Account Manager
RediCarpet
10.2014 - 10.2023
- Managed client accounts, ensuring satisfaction and fostering long-term relationships.
- Developed strategic plans to drive growth and enhance customer experience.
- Collaborated with cross-functional teams to streamline operations and improve service delivery.
- Analyzed market trends to identify opportunities for account expansion and retention strategies.
- Mentored junior team members, enhancing their skills in account management practices.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Head Supervisor
Hilton El Conquistador
04.2008 - 10.2014
- Supervised daily operations, ensuring compliance with Hilton standards and enhancing guest satisfaction.
- Trained and mentored staff, fostering a collaborative team environment to improve service delivery.
- Implemented process improvements that streamlined workflow and increased operational efficiency.
- Conducted regular performance evaluations, setting objectives to drive employee development and accountability.
- Resolved guest complaints promptly, enhancing overall experience and maintaining Hilton's reputation for excellence.
Head Field Supervisor
Tucson Carpentry Inc
05.1994 - 02.2008
- Oversaw daily field operations to ensure adherence to safety protocols and project timelines.
- Implemented process improvements that enhanced team productivity and resource allocation.
- Coordinated logistics for multiple projects, optimizing equipment utilization across teams.
- Established communication channels between field teams and management to facilitate information flow.
- Analyzed project outcomes to identify areas for continuous improvement and operational excellence.
- Streamlined reporting processes by implementing standardized documentation procedures for all field activities.
Education
No Degree -
University of Arizona
Tucson, AZSkills
- Relationship building
- Branch operations
- Customer service
- Customer satisfaction
Timeline
Personal Banker
Wells Fargo
04.2024 - Current
Account Manager
RediCarpet
10.2014 - 10.2023
Head Supervisor
Hilton El Conquistador
04.2008 - 10.2014
Head Field Supervisor
Tucson Carpentry Inc
05.1994 - 02.2008
No Degree -
University of Arizona