Wade Chalaire
Houston
Summary
Dynamic leader with proven expertise in staff management and customer service, honed at Little Woodrow's Midtown and other venues. Excelled in enhancing customer satisfaction and streamlining operations, showcasing strong decision-making and verbal communication skills. Achieved significant improvements in service delivery and team productivity, fostering a positive and efficient work environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Manager
Little Woodrow's Midtown
08.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Accomplished assigned duties such as inventory, liquor order, and dry good orders.
Bartender
Warehouse Live
09.2019 - 08.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
Yesterday's Bar and Grill
01.2017 - 07.2019
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Education
Bachelor of Science - Bioenvironmental Science
Texas A&M University
College Station, TXSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Task delegation
- Staff management
- Verbal and written communication
Certification
TABC Certified
Timeline
Manager
Little Woodrow's Midtown
08.2022 - Current
Bartender
Warehouse Live
09.2019 - 08.2022
Bartender
Yesterday's Bar and Grill
01.2017 - 07.2019
Bachelor of Science - Bioenvironmental Science
Texas A&M University
Similar Profiles
Kennedi DuncanKennedi Duncan
Bartender/Server at Eddie's Tavern/Little Woodrow'sBartender/Server at Eddie's Tavern/Little Woodrow's
LEE WALLLEE WALL
Assistant General Manager at Little Woodrow'sAssistant General Manager at Little Woodrow's
Brooklyn RamonBrooklyn Ramon
Cocktail Server at Little Woodrow'sCocktail Server at Little Woodrow's