Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Wade Maddox

Marysville,KS

Summary

Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.

Overview

6
6
years of professional experience

Work History

Warranty Coordinator

The Landoll Company LLC
08.2022 - Current
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Developed internal requirements and standards to minimize regulatory risks and liability across programs.
  • Improved office operations by automating client correspondence, record tracking and data communications.

Sales Associate

Farm Bureau Financial Services
10.2019 - 08.2022
  • Generated quotes and proposals for clients to match individual needs.
  • Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.

USC Sales Rep

Petersen Ag Systems
05.2017 - 05.2019
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.

Education

Bachelor of Science - Agricultural Economics

University of Nebraska - Lincoln
Lincoln, NE
05.2017

Associate of Science -

Highland Community College
Highland, KS
12.2015

Skills

  • Account Retention
  • Providing Feedback
  • Customer Retention Abilities
  • Quote Information
  • Microsoft Offices
  • Customer Support
  • Sales Expertise
  • Quotas and Goals

Affiliations

  • Black Squirrel Bark Park Board Member
  • Big Blue River Days Committee Member/Event Worker
  • Marysville Chamber of Commerce Board Member

Timeline

Warranty Coordinator

The Landoll Company LLC
08.2022 - Current

Sales Associate

Farm Bureau Financial Services
10.2019 - 08.2022

USC Sales Rep

Petersen Ag Systems
05.2017 - 05.2019

Bachelor of Science - Agricultural Economics

University of Nebraska - Lincoln

Associate of Science -

Highland Community College

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Wade Maddox