Wael Zekri
Wilmington,North Carolina
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
5
5
years of professional experience
Work History
Smoke Station
Smoke Station Llc
03.2021 - 10.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
Car Sales Associate
Va Cars
01.2020 - 03.2021
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Answered telephone and email inquiries from potential customers.
Car Sales Associate
Rocking Nissan Of Richmond
02.2019 - 11.2019
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
Education
High School Diploma -
Douglas S. Freeman High School
Richmond, VA06.2016
Skills
- Sales Development
- Sales strategy development
- Strategic Planning
- Performance Management
- Marketing
Languages
Arabic
Native or Bilingual
Timeline
Smoke Station
Smoke Station Llc
03.2021 - 10.2023
Car Sales Associate
Va Cars
01.2020 - 03.2021
Car Sales Associate
Rocking Nissan Of Richmond
02.2019 - 11.2019
High School Diploma -
Douglas S. Freeman High School
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