Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Wafaa Elshorbagy

Brooklyn,NY

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Cashier

Keyfood Marketplace
Brooklyn
03.2022 - 01.2024
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Answered customer questions and provided store information.
  • Discounted purchases by scanning and redeeming coupons.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Worked closely with front-end staff to assist customers.

Cashier

Balady
Brooklyn, NY
03.2021 - 02.2022
  • Issued receipts, refunds, credits or change due to customers.
  • Counted and balanced cashier drawers.
  • Maintained work area and kept cash drawer organized.
  • Greeted customers promptly and responded to questions.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Conducted price checks for special orders or discounts as requested by customers.

Front Desk Agent

Lama Driving School
Brooklyn, NY
02.2021 - 03.2021
  • Kept accurate records of guest transactions.
  • Resolved customer complaints promptly and courteously.
  • Answered phones, responded to inquiries, and took messages.
  • Addressed customer needs in a timely manner.
  • Provided excellent customer service while upholding company policies.

Education

Associate of Arts - Psychology

Borough of Manhattan Community College
New York, NY

Skills

  • Reliability and punctuality
  • Cash drawer balancing
  • Decision making aptitude
  • Cash handling expertise
  • Work ethic and integrity
  • Inventory management
  • Problem identification
  • Workflow enhancement
  • Time management

Languages

English
Native/ Bilingual
Arabic
Native/ Bilingual

Timeline

Cashier

Keyfood Marketplace
03.2022 - 01.2024

Cashier

Balady
03.2021 - 02.2022

Front Desk Agent

Lama Driving School
02.2021 - 03.2021

Associate of Arts - Psychology

Borough of Manhattan Community College

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Wafaa Elshorbagy