Wahaj Khan
Richmond,US
Summary
Dynamic professional with 7 years of experience in driving customer satisfaction and operational efficiency in the transportation and telecommunications sectors. Demonstrates strong team collaboration and customer engagement skills, consistently achieving sales targets and optimizing time management. Committed to leveraging analytical skills to deliver innovative solutions and enhance customer experiences.
Overview
8
8
years of professional experience
Work History
Sales Associate
Verizon
Houston, TX
11.2025 - Current
- Enhanced customer experience by providing knowledgeable product recommendations and troubleshooting assistance.
- Managed inventory levels to ensure product availability and reduce stock discrepancies.
- Trained new sales associates on company policies, procedures, and customer service excellence.
- Implemented promotional strategies to increase foot traffic and boost sales during peak hours.
Sales Representative
AT&T
Houston
10.2022 - 10.2025
- Cultivated lasting client relationships through consultative selling approaches, driving consistent growth in customer retention and service upgrades.
- Streamlined sales documentation processes to accelerate deal closures while maintaining compliance with telecommunications regulations.
- Guided customers through product selection and service plans, ensuring optimal solutions aligned with their communication needs.
Driver
Uber
Houston, Texas
02.2021 - Current
- Drive passengers safely using Uber app, ensuring timely arrivals and optimal route selection.
- Maintain vehicle cleanliness and track expenses, enhancing operational efficiency.
- Build strong customer relationships with courteous service and accurate fare transactions.
Sales Associate
Metro Pcs
Houston, Texas
01.2021 - 07.2021
- Engaged customers with prompt service, enhancing satisfaction and sales.
- Documented sales transactions, ensuring accurate records.
- Cultivated customer relationships through diligent follow-up.
- Managed customer database, maintaining up-to-date information.
- Consistently met monthly sales targets, driving store success.
Sales Associate
Roop Sari Palace
Houston, Texas
04.2018 - 03.2020
- Boosted customer satisfaction and sales through attentive service and product knowledge.
- Collaborated with team to exceed sales targets and improve inventory management.
- Enhanced store presentation and customer engagement, leading to increased sales.
- Managed POS transactions and returns efficiently, ensuring smooth operations.
- Built strong customer relationships, driving repeat business and loyalty.
Cashier
Kroger
Houston, Texas
01.2018 - 06.2019
- Ensured customer satisfaction through friendly service, resolving issues promptly.
- Processed transactions efficiently, maintaining accuracy in cash handling.
- Managed returns and exchanges, providing clear explanations to customers.
- Maintained a clean and safe checkout area, adhering to company policies.
- Supported team efforts by adapting to changing needs and contributing to goals.
Education
Associates of Business -
Houston Community College
Houston, Texas03.2026
High School Diploma - undefined
Yes Prep Gulfton
Houston06.2019
Skills
- Team Collaboration (Expert), Customer Engagement (Expert), Time Optimization (Expert), Analytical Skills (Expert)
Accomplishments
- National Society of Leadership and Success
- Nominated from HCC Central campus for the National Society of Leadership and Success. Attended various seminars and meetings.
LANGUAGES
English (Native), Urdu (Native), Hindi (Highly proficient).
Timeline
Sales Associate
Verizon
11.2025 - Current
Sales Representative
AT&T
10.2022 - 10.2025
Driver
Uber
02.2021 - Current
Sales Associate
Metro Pcs
01.2021 - 07.2021
Sales Associate
Roop Sari Palace
04.2018 - 03.2020
Cashier
Kroger
01.2018 - 06.2019
High School Diploma - undefined
Yes Prep Gulfton
Associates of Business -
Houston Community College