Waikiki Porter
Newport News,VA
Summary
Dynamic professional with extensive experience in operational compliance and program evaluation within educational organizations. Proven track record of enhancing student success through effective communication and stakeholder engagement. Expertise in training development and process improvement, fostering collaboration to achieve impactful outcomes in educational settings.
Overview
1
1
Certification
22
22
years of professional experience
Work History
Student Services Coordinator
Communities In Schools of Hampton Roads
Portsmouth, Virginia
01.2023 - Current
- Coordinated student services programs to enhance engagement and support initiatives.
- Facilitated communication among students, families, and school staff for resource accessibility.
- Organized workshops and events aimed at academic success and personal development.
- Managed data collection systems to track student participation and service utilization.
- Implemented diverse retention strategies to improve graduation rates.
- Articulated performance metric changes to boost overall student success.
Facilitator
Churchland Academy of Real Estate
Chesapeake, Virginia
10.2016 - 11.2023
- Facilitated engaging training sessions for aspiring real estate professionals.
- Developed course materials to enhance learning and retention in real estate topics.
- Implemented feedback mechanisms to improve training content and delivery methods.
- Collaborated with staff to design innovative instructional strategies for diverse learners.
- Monitored progress throughout the course ensuring objectives were being achieved.
- Facilitated group discussions and activities to ensure successful outcomes.
Human Resources Specialist
Community Bank
Pensacola, Florida
08.2010 - 07.2016
- Facilitated onboarding and orientation for new hires to ensure smooth integration.
- Managed employee records while maintaining HR information systems.
- Assisted in developing and implementing HR policies and procedures.
- Coordinated training sessions to enhance employee skills and compliance standards.
- Supported recruitment by screening resumes and scheduling interviews effectively.
- Resolved employee inquiries regarding benefits and workplace policies promptly.
- Collaborated with management on workforce planning and staffing requirements.
- Safeguarded HR information to maintain confidentiality and protect operations.
Project Manager
DFAS
Misawa, Japan
01.2005 - 05.2010
- Executed project timelines and deliverables by leading cross-functional teams.
- Developed comprehensive project plans utilizing project management software and methodologies.
- Coordinated stakeholder meetings to gather requirements and evaluate project progress.
- Managed budgets through expense tracking and compliance with financial guidelines.
- Facilitated risk assessments to identify challenges and create mitigation strategies.
- Trained junior staff on project management practices and tools for enhanced collaboration.
- Simultaneously managed multiple projects with competing deadlines.
- Created and maintained project plans, timelines, and budgets.
Education
Bachelor of Science - Business Administration And Management
Old Dominion University
Norfolk, VA05-2024
Skills
- Operational compliance
- Compliance documentation
- Policy interpretation
- Program evaluation
- Program coordination
- Training development
- Stakeholder engagement
- Process improvement
- Attention to detail
- Analytical thinking
- Critical thinking
- Effective communication
- Staff development
Certification
- Licensed Associate Broker - Virginia
- Compliance, Ethics & Professional Conduct Training
- Conflict Resolution & Case Management Training
- Ethics & Compliance Awareness
- Conflict Resolution & Employee Relations
Professional Development
- Case Management & Documentation
- Leadership & Professional Standards
- Customer Relations & Operational Compliance
Timeline
Student Services Coordinator
Communities In Schools of Hampton Roads
01.2023 - Current
Facilitator
Churchland Academy of Real Estate
10.2016 - 11.2023
Human Resources Specialist
Community Bank
08.2010 - 07.2016
Project Manager
DFAS
01.2005 - 05.2010
Bachelor of Science - Business Administration And Management
Old Dominion University