Nicole Lopez
Dallas,TX
Summary
Dedicated Student Services Coordinator experienced in supporting students during transitional periods with skill-building exercises and knowledgeable assistance. Excellent verbal and written communication skills. Bringing 6 years of related experience in education. Knowledgeable about program referrals, paperwork coordination and recordkeeping. Adept at enhancing student development in educational and career planning areas. Good relationship-building and problem-solving abilities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Student Services Coordinator
Peloton College
04.2021 - Current
- Supported student social, emotional and academic development.
- Evaluated programs and monitored implementation and compliance with regulations to achieve objectives.
- Developed partnerships with businesses and organizations to build awareness, increase support and share resources.
- Supported students with preparation for externship
- Assisted students with resumes and job placements
- Provided Transcripts
- Increased overall student satisfaction with the externship program by regularly soliciting feedback from participants and implementing necessary improvements.
Front Desk Receptionist/Insurance Verification Specialist
Urban Health Systems
11.2020 - 04.2021
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
- Used internal software to process reservations, check-ins and check-outs.
- Collected deposits, fees and payments.
- Complied with HIPAA guidelines and regulations for confidential patient data.
Migrant Tutor
RGCCISD
01.2015 - 12.2019
- Participated in training classes to improve tutoring practices and learn new tutoring techniques.
- Developed student-specific tutoring plans in concert with teachers, parents, and administrators.
- Administered feedback to students using positive reinforcement techniques to encourage and build confidence.
- Offered friendly and efficient service to students, handled challenging situations with ease.
- Conducted tutorial services for students to provide academic supports in preparations for STARR exams
Education
No Degree - Medical Billing And Coding
The College of Healthcare
09.2025
High School Diploma -
Rio Grande City High School
Rio Grande City, TX05.2012
Skills
- Scheduling and Calendar Management
- Multi-Line Phone Systems
- Team Leadership
- Microsoft Office
- HIPAA Compliance
- Medical Billing
- OSHA Compliance
- Insurance Verification
- Academic Support
- Test Proctoring
- Inventory Systems
- Career advising
- Attention to Detail
- Adaptable and Flexible
- Data Entry
- Office Administration
- Critical Thinking
- Customer Service Management
- Reliability and punctuality
- Invoicing and Billing
- Teamwork and Collaboration
- Credit and cash payments
- Administrative Support
Certification
Notary Public, State of Texas
Ex: Oct 2025
Languages
Spanish
Native or Bilingual
Sign Language
Timeline
Student Services Coordinator
Peloton College
04.2021 - Current
Front Desk Receptionist/Insurance Verification Specialist
Urban Health Systems
11.2020 - 04.2021
Migrant Tutor
RGCCISD
01.2015 - 12.2019
No Degree - Medical Billing And Coding
The College of Healthcare
High School Diploma -
Rio Grande City High School
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