Gather requirement from workshop with Customer and Business and convert them into Design documents and
validate the requirements from Business and get signoff
Successfully administered and maintained Salesforce platform for a global organization with over 500 users.
Designed and implemented custom objects, fields, workflows, validation rules, and process builder flows to meet
business requirements.
Developed and executed data migration strategies, ensuring accurate and seamless transfer of data from legacy
systems to Salesforce.
Implemented security and access controls to maintain data integrity and protect sensitive information.
Created and delivered comprehensive training programs for end-users, resulting in increased user adoption and
proficiency.
Collaborated with cross-functional teams, including sales, marketing, and customer support, to streamline
business processes and enhance efficiency.
Conducted regular data analysis and reporting to identify trends, opportunities, and areas for improvement.
Proactively identified and resolved system issues, including troubleshooting user-reported problems and
managing system upgrades.
Work in Azure Dev Ops to plan and deliver Stories as per Sprints
Gather requirement from workshop with Customer and Business
Managing JIRA dashboard, for tracking delivery of bugs logged during the project delivery phases
Salesforce
Forcecom
Lightning
LWC
Salesforce Einstein
Service Cloud
SOQL ( Read , Write SQL)
JAVA (Basic JAVA)
Result Oriented, service-driven and client focused Salesforce Consultant adept at designing, implementing and managing
Salesforce solutions for fortune 500 customer. Goal oriented professional offering 4+ yrs. of consulting experience in IT
Industry, solving problems of Customer to drive organizational growth and success.
● Around 1+ years of experience in IT industry with 3+ years of in Salesforce Administration
experience of
● Successfully administered and maintained Salesforce platform for a global organization with over 500
users.
● Designed and implemented custom objects, fields, workflows, validation rules, and process builder flows to
meet business requirements.
● Developed and executed data migration strategies, ensuring accurate and seamless transfer of data from
legacy systems to Salesforce.
● Implemented security and access controls to maintain data integrity and protect sensitive information.
● Created and delivered comprehensive training programs for end-users, resulting in increased user adoption
and proficiency.
● Collaborated with cross-functional teams, including sales, marketing, and customer support, to streamline
business processes and enhance efficiency.
● Conducted regular data analysis and reporting to identify trends, opportunities, and areas for improvement.
● Proactively identified and resolved system issues, including troubleshooting user-reported problems and
managing system upgrades. Good Experience in leading teams Technically both Onsite and Offshore of
different sizes in different projects
● Excellent communication and interpersonal skills, self-motivated, quick learner and a team player.
● Self-motivated and shows initiative.
● Adept at successful conflict resolution
● Ability to actively lead and participate in team or client meetings.
● Prioritizes workload, meets deadlines and manages competing priorities under pressure
● Adaptable to multiple client work environments
● Excellent written and verbal communication skills, including the ability to successfully communicate
technical topics to non-technical audiences
● Works well independently and within a team
● Possesses and presents a professional demeanour and appearance