Timeline
Work History
Education
Skills
Summary
Work Preference
SoftwareEngineer

Wajeeha Hussain

Administrator
Richmond,TX

Timeline

Salesforce Administrator

ABC Supply

IT Intern

Metro

High School Diploma -

Muhammadi Girls School

Associate of Arts - Arts

Karachi University

Work History

Salesforce Administrator

ABC Supply
Richmond, TX

 Gather requirement from workshop with Customer and Business and convert them into Design documents and
validate the requirements from Business and get signoff
 Successfully administered and maintained Salesforce platform for a global organization with over 500 users.
 Designed and implemented custom objects, fields, workflows, validation rules, and process builder flows to meet
business requirements.
 Developed and executed data migration strategies, ensuring accurate and seamless transfer of data from legacy
systems to Salesforce.
 Implemented security and access controls to maintain data integrity and protect sensitive information.
 Created and delivered comprehensive training programs for end-users, resulting in increased user adoption and
proficiency.
 Collaborated with cross-functional teams, including sales, marketing, and customer support, to streamline
business processes and enhance efficiency.
 Conducted regular data analysis and reporting to identify trends, opportunities, and areas for improvement.
 Proactively identified and resolved system issues, including troubleshooting user-reported problems and
managing system upgrades.
 Work in Azure Dev Ops to plan and deliver Stories as per Sprints

IT Intern

Metro
Richmond, TX

 Gather requirement from workshop with Customer and Business
 Managing JIRA dashboard, for tracking delivery of bugs logged during the project delivery phases

Education

High School Diploma -

Muhammadi Girls School
Pakistan

Associate of Arts - Arts

Karachi University
Karachi, Pakistan

Skills

Salesforce
Forcecom
Lightning
LWC
Salesforce Einstein
Service Cloud

SOQL ( Read , Write SQL)
JAVA (Basic JAVA)

Summary

Result Oriented, service-driven and client focused Salesforce Consultant adept at designing, implementing and managing
Salesforce solutions for fortune 500 customer. Goal oriented professional offering 4+ yrs. of consulting experience in IT
Industry, solving problems of Customer to drive organizational growth and success.
● Around 1+ years of experience in IT industry with 3+ years of in Salesforce Administration
experience of
● Successfully administered and maintained Salesforce platform for a global organization with over 500
users.
● Designed and implemented custom objects, fields, workflows, validation rules, and process builder flows to
meet business requirements.
● Developed and executed data migration strategies, ensuring accurate and seamless transfer of data from
legacy systems to Salesforce.
● Implemented security and access controls to maintain data integrity and protect sensitive information.
● Created and delivered comprehensive training programs for end-users, resulting in increased user adoption
and proficiency.
● Collaborated with cross-functional teams, including sales, marketing, and customer support, to streamline
business processes and enhance efficiency.
● Conducted regular data analysis and reporting to identify trends, opportunities, and areas for improvement.
● Proactively identified and resolved system issues, including troubleshooting user-reported problems and
managing system upgrades. Good Experience in leading teams Technically both Onsite and Offshore of
different sizes in different projects
● Excellent communication and interpersonal skills, self-motivated, quick learner and a team player.
● Self-motivated and shows initiative.
● Adept at successful conflict resolution
● Ability to actively lead and participate in team or client meetings.
● Prioritizes workload, meets deadlines and manages competing priorities under pressure
● Adaptable to multiple client work environments
● Excellent written and verbal communication skills, including the ability to successfully communicate
technical topics to non-technical audiences
● Works well independently and within a team
● Possesses and presents a professional demeanour and appearance

Work Preference

Work Type

Full TimeContract Work

Work Location

RemoteOn-Site

Important To Me

Work from home option
Wajeeha HussainAdministrator