Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
Generic

Waldien Lightbourne

Summary

Motivated and adaptable professional with a strong sense of adaptability and outside-the-box thinking. I am confident in making a positive impact as a valuable team member. Exceptional interpersonal and communication skills, able to build rapport and engage effectively with colleagues and clients. Proficient in demonstrating perseverance and determination in overcoming challenges while maintaining a positive attitude in high-pressure situations. I am quick to acclimate to new environments, and flexible in adjusting to changing priorities and tasks. Authorized to work in the US for any employer.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Licensed Insurance Agent

HealthPlanOne
06.2023 - Current
  • Conduct thorough assessments of clients' insurance needs and financial situations to recommend suitable coverage options.
  • Develop and maintain positive relationships with clients through regular communication, follow-ups, and personalized service.
  • Maintain accurate records of client interactions, transactions, and policy details using CRM software or other database systems.
  • Skills:
  • Valid state-issued insurance license for Health insurance.
  • Strong knowledge of insurance products, regulations, and underwriting guidelines.
  • Excellent communication, interpersonal, and negotiation skills.
  • Ability to build rapport with clients and understand their individual needs and preferences.

Cashier/Sales Associate

Burlington Coat Factory
05.2022 - 06.2023
  • Proficient in operating a cash register, processing transactions, and handling monetary transactions.
  • Maintained a clean and organized sales floor, ensuring merchandise was properly displayed, priced, and restocked.
  • Provided exceptional customer service by actively listening to customer needs, and offering suitable product recommendations.
  • Skills:
  • Excellent verbal and written communication skills, ensuring effective interaction with customers.
  • Team player who thrives in a fast-paced, collaborative environment.

Dishwasher

Cracker Barrel Old Country Store Inc
07.2021 - 05.2022
  • Maintained a clean and organized work area, ensuring compliance with health and safety regulations.
  • Operated dishwashing equipment, cleaning and sanitizing dishes, utensils, and kitchenware.
  • Assisted with general kitchen duties, including food prep and restocking supplies, as needed.
  • Skills:
  • Proficient in using dishwashing equipment and maintaining a clean and hygienic work environment.
  • Experience with assisting the elderly: Most of our customers were elderly and as such have special needs that had to be met.
  • Adaptability: Thriving in a fast-paced environment, adept at handling high volumes of dishes while maintaining efficiency.

Education

Some College - Business

Indian River State College
Fort Pierce, FL
05-2027

Skills

  • Communication skills
  • Motivation
  • Sales (2 years)
  • Conflict resolution
  • Technology sales
  • Multilingual
  • Analysis Skills
  • Empathy
  • Cashiering
  • Teamwork
  • Stocking
  • Sales
  • Phone etiquette
  • Adaptability
  • Integrity
  • Graphic Design
  • Cash handling
  • Underwriting
  • Client retention
  • Organizational skills
  • Negotiation techniques

Certification

  • EKGJune 2021 to Presenti have took courses and passed tests on this and received a certification when i graduated.
  • Emergency Medical ResponderDecember 2020 to Presenti have took courses and passed tests on this and received a certification when i graduated.
  • Home Health AideJune 2020 to Presenti have took courses and passed tests on this title and received a certification when i graduated.
  • Health Insurance LicenseJuly 2023 to January 2025
  • Food Handler Certification

Languages

English
Native or Bilingual
Haitian creole
Professional Working

Interests

  • Exploring various forms of art, such as digital art, character design, and animation, to nurture creativity and personal growth
  • I enjoy sketching and drawing, which helps improve my attention to detail
  • Creative Writing
  • Gym Workouts
  • Fashion
  • Music

Timeline

Licensed Insurance Agent

HealthPlanOne
06.2023 - Current

Cashier/Sales Associate

Burlington Coat Factory
05.2022 - 06.2023

Dishwasher

Cracker Barrel Old Country Store Inc
07.2021 - 05.2022

Some College - Business

Indian River State College

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