Amer Hammad
San Francisco,CA
Summary
Management professional with 5+ years in team leadership. Skilled in driving team success through effective communication, problem-solving, and strategic guidance. Proven track record in managing projects, optimizing workflows, and motivating teams. Proficient in project management software and adaptable to new technologies.
Overview
10
10
years of professional experience
Work History
MANAGER
MERCHANTS AUTO STORAGE
01.2018 - Current
- Managed financial operations, including accounts payable, receivable, and payroll for impound storage
- Developed financial policies to improve efficiency & accuracy
- Created and maintained financial reports (home statements, balance sheets, budgets)
- Led and mentored team, ensuring timely and accurate task completion
- Resolved guest complaints promptly to maintain high customer satisfaction
Insurance Specialist/ Customer Service
Oman Insurance Company
01.2017 - 01.2018
- Analyzed financial performance & identified key trends
- Delivered exceptional service to enhance customer satisfaction & retention
Accountant Assistant / Customer Service
Providers Insurance Broker
01.2015 - 01.2017
- Analyzed financial data observed financial performance and identified trends
- Prepared reports on the above information & reported the insights
Education
Bachelor's Degree - Accounting
AL AIN UNIVERSITY, COLLEGE OF BUSINESS
UAE01.2015
Skills
- Project Management
- Public Relations
- Teamwork
- Time Management
- Leadership
- Effective Communication
- Critical Thinking
- Verbal and written communication
- Complex Problem-solving
- Shift scheduling
- Salesforce management
- MS office
LANGUAGE
English (Fluent)
Arabic (Fluent)
Interests
- working on Car Restoration & Trading & Auctions
- Fragrance Expertise / manufacturing and trading
- Gym Workouts
- DIY and Home Improvement
- Video Gaming
Timeline
MANAGER
MERCHANTS AUTO STORAGE
01.2018 - Current
Insurance Specialist/ Customer Service
Oman Insurance Company
01.2017 - 01.2018
Accountant Assistant / Customer Service
Providers Insurance Broker
01.2015 - 01.2017
Bachelor's Degree - Accounting
AL AIN UNIVERSITY, COLLEGE OF BUSINESS
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