Walencia Garcon
Miami
Summary
I am eager to transition my extensive experience in retail, leadership, and customer service into the medical field. My background in store management has honed my delegation, teamwork, communication, and reliability skills, all of which are essential in healthcare. I am committed to contributing to team success, fostering personal growth, and cultivating a positive workplace culture. My ability to manage diverse teams and provide exceptional service will be instrumental in supporting patient care and improving operational efficiency in a medical setting.
Overview
7
7
years of professional experience
1
1
Certification
Work History
PCT
Mount Sinai Medical Center
Miami
05.2026 - Current
- Monitored vital signs and reported changes to nursing staff promptly.
- Performed comprehensive patient care tasks, including taking vitals, generating reports, collecting blood samples, and removing Foley catheters.
- Assisted patients with daily living activities and personal care needs.
- Maintained cleanliness and organization of patient rooms and common areas.
Retail Sales Associate
New Balance
Miami
11.2025 - 05.2026
- Enhanced customer interactions by accurately assessing needs and suggesting styling options to deliver exceptional service.
- Coordinated stock management and customer engagement to improve organization, responsiveness, and collaboration with teammates for a seamless shopping experience.
- Developed strong foundation in fashion trends and product knowledge while ensuring inventory accuracy and streamlining store operations.
Chiropractic Receptionist and Assistant
Le Mont Sinai Chiropractic & Wellness
Miami
05.2024 - 04.2026
- Greeted and checked in patients, managed appointment scheduling, and operated multi-line phone system to coordinate daily clinic activities and improve overall operations.
- I collected patient information, verified insurance coverage, and processed billing and payments with accuracy and confidentiality.
- Managed patient flow throughout day to optimize clinic efficiency and minimize wait times.
- Supported chiropractor by preparing treatment rooms, assisting with patient preparation, and maintaining clean, organized environment to enhance patient experience.
- My role required strong communication, attention to detail, and a commitment to providing a friendly and professional experience for every patient.
Assistant Store Manager
Banter By Piercing Pagoda
Miami
10.2022 - 01.2025
- Guided daily operations at Banter By Piercing Pagoda, fostering a positive environment for team and customers.
- Developed effective delegation and coordinated team efforts, enhancing problem-solving capabilities through hands-on experience.
- Supported colleagues and boosted morale, ensuring consistent results for customers and contributing to overall business success.
Luxury Fashion Stylist
Designer Cut (POP UP SHOP)
Miami
07.2021 - 08.2022
- Guided clients in discovering fashion that reflects their personal style and boosts confidence.
- My background in retail, quick thinking, and strong problem-solving skills let me adapt on the fly and tailor looks that empower customers.
- Delivered exceptional customer service, transforming shopping into a memorable experience for clients.
- Cultivated meaningful connections with clients, enhancing their shopping experience and reinforcing commitment to integrity and personal growth in fashion.
Retail Sales Associate
Fabletics
Miami
01.2019 - 06.2020
- I worked as a Retail Associate at Fabletics, where I collaborated closely with teammates to deliver an exceptional, guest-centric shopping experience.
- Developed product knowledge, supported visual merchandising, and guided customers in selecting styles that matched their personal aesthetic.
- The role sharpened my teamwork, active listening, and clear communication essential for a cohesive store floor.
- Adapted quickly to changing customer needs and resolved challenges, enhancing customer satisfaction.
- Reinforced responsibility, integrity, and commitment to delivering outstanding service in every customer interaction.
Education
College Degree AA - Associates In Arts
Miami Dade College
Miami, FL04-2025
High-school Diploma -
Miami Lakes Educational Center & Technical College
Miami, FL06-2021
Skills
- Client relations
- Appointment scheduling
- Organizational skills
- Team collaboration
- Technical proficiency
- Problem solving
- Management skills
- Leadership abilities
- Patient care
Certification
- CPR Certified, American Heart Association
- Certified Nursing Assistant (CNA), #390409
- Licensed Practical Nurse (LPN), #PN5271588
Languages
English
Native/ Bilingual
Creole
Native/ Bilingual
Timeline
PCT
Mount Sinai Medical Center
05.2026 - Current
Retail Sales Associate
New Balance
11.2025 - 05.2026
Chiropractic Receptionist and Assistant
Le Mont Sinai Chiropractic & Wellness
05.2024 - 04.2026
Assistant Store Manager
Banter By Piercing Pagoda
10.2022 - 01.2025
Luxury Fashion Stylist
Designer Cut (POP UP SHOP)
07.2021 - 08.2022
Retail Sales Associate
Fabletics
01.2019 - 06.2020
College Degree AA - Associates In Arts
Miami Dade College
High-school Diploma -
Miami Lakes Educational Center & Technical College