Waleska Avila Lopez
Wesley Chapel,FL
Summary
Proven to enhance customer satisfaction and workplace productivity, my tenure at my past jobs showcased my ability to maintain organization and cleanliness while fostering a positive team environment. Leveraging skills in inventory oversight and verbal communication, I consistently contributed to a welcoming atmosphere, demonstrating a keen attention to detail and adaptability in fast-paced settings. I am very good and kind to customers, I am always there to help others, and when I work, I try to do my best to make my work efficient.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Kitchen Staff Member
Wawa Food Markets
12.2023 - 05.2024
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
Cashier
Publix
01.2023 - 11.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Forever 21
12.2022 - 02.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Manager
Burguer King
04.2022 - 12.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Barista
Starbucks
07.2021 - 04.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Cashier
Burger King
09.2019 - 06.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Librarian Assistant
Library
05.2018 - 08.2018
- Supported librarians in maintaining an organized, up-to-date collection through meticulous cataloging and shelving tasks.
- Contributed to a welcoming library environment by promptly addressing patron inquiries and concerns.
- Developed subject expertise on selected topics to better assist patrons with specialized research needs.
- Enhanced library user experience by providing efficient assistance in locating and accessing materials.
Babysitter
Babysitters
11.2016 - 10.2017
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Education
No Degree - Nursing
Pasco-Hernando State College
Wesley Chapel, FL2027
High School Diploma -
Leto High School
Tampa, FL06.2021
Skills
- Food Preparation
- Organization and Cleanliness
- Cleaning and sanitizing
- Supply Restocking
- Verbal and written communication
- Stock management
- Inventory Oversight
- Team contribution
- Flexible and Adaptable
- Problem-Solving
- Decision-Making
- Attention to Detail
Accomplishments
I won an award at my graduation for being the most resilient person in the entire school. I still have it in my room, and I am very proud of it.
Certification
I have 2 certificates from my 3 years in my Navy class at school and 4 years in criminal justice at school.
Reading and Drawing
I like to read mystery stories, romance fiction, etc. In general, I love reading. I like to draw because it relaxes me, and I also enjoy listening to criminal cases while I draw.
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Kitchen Staff Member
Wawa Food Markets
12.2023 - 05.2024
Cashier
Publix
01.2023 - 11.2023
Cashier
Forever 21
12.2022 - 02.2023
Manager
Burguer King
04.2022 - 12.2022
Barista
Starbucks
07.2021 - 04.2022
Cashier
Burger King
09.2019 - 06.2020
Librarian Assistant
Library
05.2018 - 08.2018
Babysitter
Babysitters
11.2016 - 10.2017
No Degree - Nursing
Pasco-Hernando State College
High School Diploma -
Leto High School
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