Wallace Chavez
Albuquerque
Summary
Dynamic leader with a proven track record at S&h Home Services Llc, enhancing customer satisfaction and streamlining operations. Excelled in relationship building and project management, achieving significant repeat business. Skilled in business planning and verbal communication, adept at motivating teams for peak performance. completing all work hand's on.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Owner
S&h Home Services Llc
02.2021 - 03.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Serv. Manager Field Project Supervisor
Bfs Propane Inc.
08.1996 - 05.2011
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
Comercial Bldg. Hvacr Tech
Austomated Control Systems Inc
02.1993 - 03.1995
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Minimized downtime, effectively troubleshooting complex technical problems within HVAC-R units.
- Consistently adhered to local bu8ilding codes during installation processes, ensuring safe and compliant systems for clients.
- Enhanced system efficiency by conducting regular preventative maintenance tasks on HVAC-R equipment.
Pinchaser Building Maintenance
Icelandbowl
08.1984 - 02.1992
- Installed new locks, door handles, and door closers.
- Responded to after-hours maintenance emergencies as needed, providing prompt and effective solutions to minimize impact on tenants.
- Improved building safety by conducting regular inspections and addressing potential hazards promptly.
- Restored and repaired worn and damaged building components to support appearance, longevity and security.
- Maintained cleanliness and organization throughout common areas and facilities, promoting a positive living environment for tenants.
Education
Epa Certification Type 123 - Hvacr Tech
TV I Albuquerque
Albuquerque, NM06-1993
No Degree - Basic Electrical
Tvi Albuquerque
Albuquerque, NM05-1992
GED -
TVI
Albuquerque, NM02-1990
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Project management
- Business planning
Accomplishments
home advisor angies list within 6 months of opening , commercialy recognized by CVS pharmaceuticals contractors given NM, cvs bldgs maint contracts.
Certification
- Facility Management Professional (FMP) – International Facility Management Association.
Elect leadman
Instalation of all electrical equip to acquire cert of occupancy.
Timeline
Owner
S&h Home Services Llc
02.2021 - 03.2024
Serv. Manager Field Project Supervisor
Bfs Propane Inc.
08.1996 - 05.2011
Comercial Bldg. Hvacr Tech
Austomated Control Systems Inc
02.1993 - 03.1995
Pinchaser Building Maintenance
Icelandbowl
08.1984 - 02.1992
Epa Certification Type 123 - Hvacr Tech
TV I Albuquerque
No Degree - Basic Electrical
Tvi Albuquerque
GED -
TVI
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