Wally Pingeton
Shrewsbury,Ma
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
26
26
years of professional experience
Work History
Sales Manager
Matthews Nissan
Wellesley, MA
08.2024 - Current
- Recruited, hired and trained personnel in automotive service techniques.
- Resolved customer complaints efficiently while maintaining positive relationships.
- Established goals for team members and monitored progress towards those goals.
- Monitored sales performance and identified areas of improvement.
- Organized training programs for new employees in automotive industry best practices.
- Created monthly reports on inventory, sales and profits.
- Implemented processes to improve customer satisfaction and retention.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Delegated work to staff, setting priorities and goals.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Evaluated trade-in values offered by customers in exchange for purchasing new or pre-owned cars.
- Updated website content regularly featuring new arrivals in the used car inventory.
General Manager/Assistant Finance Manager
Affordable Motor Group
Leominster, MA
07.2022 - 08.2024
- Negotiated loan terms and conditions with banks, credit unions, and other lending institutions.
- Analyzed customer credit histories in order to determine eligibility for loans.
- Developed strategies to increase auto finance sales volume while maintaining profit margins.
- Evaluated trade-in values offered by customers against current market value.
- Managed physical inventories of all vehicles on the lot ensuring accuracy of records.
- Developed strategies to maximize profits from used car inventory.
- Negotiated deals with customers regarding price, financing options, warranties.
- Inspected titles and registration documents to ensure accuracy and validity.
- Updated website content regularly featuring new arrivals in the used car inventory.
Used Vehicle Sales Manager
Mastria Nissan
Raynham, MA
02.2020 - 05.2022
- Assisted with the recruitment and training of new sales staff.
- Performed quality checks on vehicles prior to delivery ensuring that they met dealership standards.
- Conducted performance reviews of sales staff on a regular basis to ensure they met department goals.
- Developed and implemented a sales process to increase customer satisfaction.
- Researched current market values of used cars in order to set competitive pricing structure.
- Negotiated trade-ins and purchase prices with customers.
- Collaborated with automotive technicians to inspect vehicles before listing them for sale.
- Sold pre-owned cars and trucks to meet aggressive monthly sales goals.
- Mentored and trained sales staff on sales techniques and overcoming objections to achieve quotas.
Used Vehicle Sales Manager
Boch Chevrolet
Norwood, MA
10.2018 - 11.2019
- Evaluated trade-in values offered by customers in exchange for purchasing new or pre-owned cars.
- Resolved customer complaints regarding the sale or service of used vehicles.
- Conducted periodic reviews of dealership performance metrics related to sales goals, revenue targets, profitability margins.
- Resolved customer complaints regarding sales and service.
- Negotiated terms of sale with customers and wholesalers to maximize profits.
- Established relationships with auto auction houses to acquire quality used vehicles at competitive prices.
- Evaluated all incoming trade-ins before accepting them into inventory based on age, mileage, condition.
- Utilized various online resources such as AutoTrader and Cars.com to promote available stock.
- Reviewed and approved used vehicle pricing to ensure maximum return on investment.
General Sales Manager/Assistant Finance Manager
Westboro Buick-GMC
Westborough, MA
06.2010 - 09.2018
- Identified opportunities for process improvement initiatives within the department.
- Maintained accurate records of all transactions in the company's CRM system.
- Identified areas needing improvement in order to maximize efficiency.
- Developed and implemented strategies to increase sales revenue.
- Conducted regular training sessions for new sales personnel.
- Managed staff of 10 sales representatives, providing guidance and support as needed.
- Ensured compliance with applicable laws and regulations related to sales activities.
- Hired and motivated team members, working closely with salespeople and customers to negotiate and close deals.
- Monitored current market rates for competitive pricing of loans offered.
- Negotiated loan terms and conditions with banks, credit unions, and other lending institutions.
- Collaborated with sales staff in order to maximize opportunities for profitable deals.
- Processed applications for new vehicle loans efficiently and accurately.
Finance and Sales Manager
Duddie Ford Inc
Westborough, MA
07.1999 - 05.2012
- Negotiated loan terms and conditions with banks, credit unions, and other lending institutions.
- Developed relationships with third-party vendors who provided additional products or services related to automotive finance.
- Maintained accurate records of all transactions related to auto finance services.
- Collaborated with sales staff in order to maximize opportunities for profitable deals.
- Created and implemented policies and procedures related to automotive financing activities.
- Ensured compliance with all applicable state and federal regulations pertaining to auto financing services.
- Processed applications for new vehicle loans efficiently and accurately.
- Analyzed customer credit histories in order to determine eligibility for loans.
- Trained sales staff on financing options, processes, and best practices to enhance overall team performance.
- Developed and maintained strong relationships with banks, credit unions, and other financial institutions.
Education
Some College (No Degree) - Business Administration
Central New England College
Worcester, MAHigh School Diploma -
Holy Name CCHS
Worcester, MASkills
- New Business Development
- Lead Generation
- Client Relationship Management
- Pipeline Management
- Profitability Optimization
- KPI Tracking
- Sales team training
- Sales Planning
- Strategic Planning
- Revenue Forecasting
- Staff Management
- Market Research
- Performance Management
- Service-driven sales
- Product Knowledge
- Relationship Building
- Sales operations
- Persuasive Negotiations
- Product and service management
- Sales strategy development
- Sales process
- CRM Software
- Goal Setting
- Market intelligence
- Exceptional multi-tasker
- Excellent communication skills
- Sales expertise
- Prospecting skills
- Territory management
Timeline
Sales Manager
Matthews Nissan
08.2024 - Current
General Manager/Assistant Finance Manager
Affordable Motor Group
07.2022 - 08.2024
Used Vehicle Sales Manager
Mastria Nissan
02.2020 - 05.2022
Used Vehicle Sales Manager
Boch Chevrolet
10.2018 - 11.2019
General Sales Manager/Assistant Finance Manager
Westboro Buick-GMC
06.2010 - 09.2018
Finance and Sales Manager
Duddie Ford Inc
07.1999 - 05.2012
Some College (No Degree) - Business Administration
Central New England College
High School Diploma -
Holy Name CCHS
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