Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Walnise Ferdinand

Brockton,MA

Summary

Residential care professional with strong focus on team collaboration and achieving results. Skilled in staff supervision, crisis management, and fostering supportive environment. Reliable and adaptable with proven ability to flex with changing needs in residential settings.

Overview

2
years of professional experience

Work History

Judge Rotenberg Educational Center
Canton, Massachusetts

Direct Support Professional
03.2024 - Current

Job overview

  • Assist individuals we serve with Daily activities.
  • Administer medication.
  • Assisted individuals with daily living activities and personal care needs.

Judge Rotenberg Educational Center
Norton, USA

Residential Shift Supervisor
08.2023 - Current

Job overview

  • Determined appropriate job tasks for team members based on training and individual strengths.
  • Evaluated staff performance regularly, offering constructive feedback to improve overall capabilities.
  • Collaborated with management on strategic planning initiatives, contributing valuable insights based on weekend operations data.
  • Mediated challenging situations involving customers or employees diplomatically, maintaining professionalism throughout.
  • Enhanced team efficiency by implementing effective scheduling and task delegation.
  • Performed all required tasks at start and end of shift to facilitate seamless transitions between work groups.
  • Implemented crisis prevention protocols effectively, minimizing disruptions to the residential program during emergencies or unexpected events.
  • Improved residents' quality of life by implementing and overseeing daily activities and programs.
  • Served as a role model for employees by demonstrating professionalism, empathy, and respect in all interactions with residents and colleagues.
  • Coordinated on-site visits from healthcare providers to address residents' medical needs efficiently.
  • Promoted a positive, supportive atmosphere within the residential facility by fostering teamwork among employees.
  • Managed daily operations, including scheduling, budgeting, and procurement of supplies for the residential program.
  • Contributed to regulatory compliance by ensuring adherence to state licensing requirements and agency policies and procedures.
  • Collaborated with clinical staff to develop individualized care plans that addressed the unique needs of each resident.
  • Facilitated smooth transitions between shifts by conducting thorough handover meetings with incoming staff members.
  • Reduced incidents of challenging behavior among residents through proactive intervention strategies and effective de-escalation techniques.
  • Maintained accurate records of resident progress, medication administration, and shift activities for efficient communication across teams.

Education

SINKOR Assembils of GOD Mission
Monrovia, Liberia

High School from General Studies

Skills

  • Incident reporting
  • Scheduling
  • Meal planning
  • Crisis management
  • Positive attitude
  • Teamwork
  • Problem-solving
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Adaptability and flexibility

Languages

  • English, Full Professional
  • French, Professional Working

Timeline

Direct Support Professional

Judge Rotenberg Educational Center
03.2024 - Current

Residential Shift Supervisor

Judge Rotenberg Educational Center
08.2023 - Current

SINKOR Assembils of GOD Mission

High School from General Studies
08/2018

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