Walt Dittrich
Bartender
Las Vegas,NV
Summary
- Energetic and optimistic about customer service
- Accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.
- Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
- Keeps work area clean, stocked, and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.
- Friendly, open, and committed to building customer base by providing positive service experience.
Overview
42
42
years of professional experience
4
4
years of post-secondary education
Work History
Contact Tracer
CSAA-AAA Contracted Through ICONMA
Las Vegas, NV
03.2021 - Current
- Investigated and identified confirmed and suspected coronavirus cases.
- Provided educational and informational resources regarding isolation policies and quarantine measures.
- Performed record keeping by logging client information within secure contact-tracing software.
- Developed and implemented training programs to educate team members training over 200 people
- Oversaw daily operations assisting other tracers to ensure high levels of productivity.
Uber Driver
Self-Employed
Las Vegas, NV
10.2014 - Current
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness and customer service.
- Picked up riders and greeted upon vehicle entry, engaging in conversation.
- Worked extra hours to achieve company coverage during periods of low driver availability due to illness, weather and other unanticipated factors.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Corrections Officer
City Of Las Vegas Department Of Public Safety
North Las Vegas, NV
04.1997 - 01.2021
- Streamlined operational efficiencies by effectively maintaining daily activity logs in computerized database
- Effectively interacted with culturally diverse staff, offenders, and public, including during times of stress. explaining process in detail and what needed to be done.
- Served as Field Training Officer for over fifteen years, with certifications in Instructor Development
- Performed as "Acting Sergeant" for nine years, taking on role of supervisor and "Watch Commander" when Sergeants were not available
Cook / Bartender
New York City Pizza
Las Vegas, NV
10.1988 - 03.1997
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Taught employees bar sales techniques, resulting in higher profits.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Education
Bachelor of Science - Business Management
Western Governors University
Salt Lake City, UT 2019 - 2022
Skills
- Dynamic
- Efficient multi-tasker
- Fast worker and quick learner
- Punctual and honest
- Proficiency with computers and data collection
- Flexible and Adaptable
- Excellent Interpersonal Skills
- Superior attention to detail
- Hard worker taking pride in their work
- Liquor, Beer And Wine Knowledge
- Good listening skills
Timeline
Contact Tracer
CSAA-AAA Contracted Through ICONMA
03.2021 - Current
Bachelor of Science - Business Management
Western Governors University
2019 - 2022
Uber Driver
Self-Employed
10.2014 - Current
Corrections Officer
City Of Las Vegas Department Of Public Safety
04.1997 - 01.2021
Cook / Bartender
New York City Pizza
10.1988 - 03.1997
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