Summary
Overview
Work History
Education
Skills
Audio Production
Work Availability
Timeline
Walter Bowman

Walter Bowman

Champaign,IL
Every problem is a gift—without problems we would not grow.
Tony Robbins

Summary

Knowledgeable Tire Technician with good customer service skills and in-depth understanding of different vehicle systems. Experienced in completing services quickly and accurately to handle high daily workload. Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business.

Overview

4
4
years of professional experience

Work History

Commercial Tire Technician

Costco
06.2023 - Current
  • Enhanced customer satisfaction by providing efficient tire installation and repair services.
  • Reduced vehicle downtime for clients by promptly diagnosing and resolving tire-related issues.
  • Improved workplace safety by conducting routine equipment inspections and maintenance tasks.
  • Educated customers on proper tire care and maintenance, resulting in increased customer loyalty and repeat business.
  • Provided exceptional customer service by addressing inquiries, complaints, and concerns in a timely manner.
  • Ensured accurate billing information for clients by maintaining thorough records of all completed work orders.
  • Performed wheel alignments, balancing, rotation services, resulting in improved vehicle performance for clients.
  • Helped maintain a high level of shop efficiency by effectively delegating tasks among team members as needed.
  • Promoted a culture of safety within the workplace by adhering to established guidelines and reporting any potential hazards immediately.

Store Associate

Aldi USA
09.2021 - Current
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Assisted with inventory management, ensuring accurate counts and proper storage of products.
  • Collaborated with team members to meet sales goals, sharing product knowledge, and assisting in promotional efforts.
  • Handled cash register operations accurately, balancing drawers at the end of each shift.
  • Supported store management in maintaining visual merchandising standards through regular upkeep of displays and signage.

Front of House Employee

Chic-Fil-A
08.2019 - 09.2021
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Assisted with menu development and updates, ensuring accurate descriptions and highlighting specials.
  • Contributed to team efficiency by promptly completing side work tasks during downtime periods.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.
  • Demonstrated adaptability when dealing with unforeseen challenges such as last-minute cancellations or large group arrivals without reservations.
  • Promoted an inclusive, respectful work environment by collaborating effectively with diverse colleagues and addressing any conflicts professionally.

Education

Associate of Science - Clinical Psychology

Parkland College, Champaign, IL
05.2023

High School Diploma -

Centennial High School, Champaign, IL
05.2021

Skills

  • Heavy Lifting
  • Hand-Tool Proficiency
  • Safety Procedures
  • Power Tool Operation
  • Attention to Detail
  • Inventory Management
  • Tire Installation
  • Computer Literacy
  • Time Management
  • Quality Control
  • Tire Mounting

Audio Production

I've been a self taught music producer for about 2 years now, I work out of my own designated studio space which I built at the beginning of 2022!!

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Commercial Tire Technician - Costco
06.2023 - Current
Store Associate - Aldi USA
09.2021 - Current
Front of House Employee - Chic-Fil-A
08.2019 - 09.2021
Parkland College - Associate of Science, Clinical Psychology
Centennial High School - High School Diploma,

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Walter Bowman