Walter Car
North Bergen,NJ
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated [Product or Service] expertise, including competitive offerings, pricing and market positioning.
Overview
12
12
years of professional experience
Work History
Manager
El Lechero Bakery
03.2016 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Improved safety procedures to create safe working conditions for workers.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Bookkeeper
Pathmark Supermarket
01.2013 - 03.2015
- Maintained and processed invoices, deposits, and money logs.
- Provided comprehensive accounting support to company by managing functions like payroll, accounts payable, accounts receivable and business expense processing.
- Filed invoices with processed checks to maintain orderly accounting filing system.
- Assisted bookkeepers in providing support documentation required for audits.
- Matched purchase orders with invoices and recorded necessary information.
Customer Service
Pathmark Supermarket
01.2012 - 03.2015
- Counted money in drawers at beginning and end of each shift.
- Developed and managed relationships with customers to increase customer loyalty.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Met customer service goals and exceeded customer expectations.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Operated cash register to record transactions accurately and efficiently.
Education
High School Diploma -
North Bergen High School
North Bergen, NJ06.2010
Skills
- Business Planning
- Contract Development and Management
- Verbal and Written Communication
- Sales and Marketing
- Team Leadership
- Staff Management
- Customer Relationship Management
- Coaching and Mentoring
Coaching soccer
licensed grassroots soccer coach
Languages
Spanish
Native or Bilingual
Timeline
Manager
El Lechero Bakery
03.2016 - Current
Bookkeeper
Pathmark Supermarket
01.2013 - 03.2015
Customer Service
Pathmark Supermarket
01.2012 - 03.2015
High School Diploma -
North Bergen High School
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