Walter Figueroa
Gardena,CA
Summary
Multipotentialite with expertise in customer service management and hospitality. Proactive and communicative with strong background in cultivating client satisfaction and loyalty. Committed to delivering high-quality service and enhancing customer experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Service Technician
SoCal Grill Cleaning and Repair
Los Angeles, California
01.2025 - Current
- Inspected grills for wear and tear to ensure safe operation.
- Cleaned grill components using specialized tools and techniques for optimal performance.
- Diagnosed mechanical issues by evaluating grill functionality during service calls.
- Replaced faulty parts to restore grill systems to proper working condition.
Poker Dealer
Commerce Casino
Commerce, California
01.2024 - 11.2024
- Dealt cards efficiently to players during live poker games.
- Maintained game integrity by following established rules and protocols.
- Dealt cards to players in accordance with established rules and regulations of the game.
Chauffeur
EW Wassef MD Inc.
Long Beach, California
02.2023 - 12.2023
- Transported clients safely to various destinations in a timely manner.
- Maintained vehicle cleanliness and performed routine inspections regularly.
- Assisted passengers with luggage and boarding as needed.
- Transported high-value clients with professionalism and discretion.
Concessions Associate
Best Beverage Catering LLC
Montebello, California
12.2022 - 04.2023
- Operated cash registers and processed customer transactions efficiently.
- Prepared specialty foods such as popcorn, hot dogs, nachos.
- Engaged with customers to ensure satisfaction and handle inquiries.
- Collaborated with other associates to ensure smooth operation of concession stand activities.
Assistant Manager
Malibu Farmers Market
Malibu, California
03.2022 - 10.2022
- Assisted in daily market operations and vendor coordination at local farmers market.
- Developed promotional materials to enhance market visibility and attract customers.
- Managed customer service inquiries and complaints in a timely manner.
Education
High School Diploma -
Gardena High School
Gardena, CA06-2012
Skills
- Customer relationship management
- Time management
- Effective communication
- Attention to detail
- Problem solving
- Team collaboration
- Troubleshooting and diagnosis
- Installation and repair
- Mechanical aptitude
- Hospitality and accommodation
- Professional and courteous
- Preventive Maintenance
- Parts replacement
Certification
- Responsible Beverage Service
- Food Handler Certificate
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Service Technician
SoCal Grill Cleaning and Repair
01.2025 - Current
Poker Dealer
Commerce Casino
01.2024 - 11.2024
Chauffeur
EW Wassef MD Inc.
02.2023 - 12.2023
Concessions Associate
Best Beverage Catering LLC
12.2022 - 04.2023
Assistant Manager
Malibu Farmers Market
03.2022 - 10.2022
High School Diploma -
Gardena High School