Summary
Overview
Work History
Education
Skills
Management Information Systems (WMIS)
Additional Information
Timeline
Generic

Walter Fitzwater

Edgewater,Maryland

Summary

Seasoned Sr. Distribution Designer with a track record of driving customer satisfaction and enhancing brand recognition through innovative design concepts at Pepco / Exelon. Skilled in teamwork and collaboration, with a positive attitude that elevates team dynamics. Expert in leveraging customer service skills to secure repeat business opportunities, demonstrating a profound ability to exceed client expectations.

Overview

31
31
years of professional experience

Work History

Delivery Driver

DoorDash
03.2022 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Parts Assistant

Caliber Collison
06.2021 - 05.2022
  • Maximized storage space utilization through strategic organization of shelves and bins containing various-sized components.
  • Maintained a clean and organized work environment, contributing to increased safety and efficiency within the parts department.
  • Developed strong relationships with suppliers, negotiating better pricing and securing priority shipments when needed.
  • Provided excellent customer service by quickly locating requested parts and offering knowledgeable advice on installation or repairs.

Sr. Distribution Designer

Pepco / Exelon
06.1993 - 05.2020
  • Managed multiple design projects simultaneously, ensuring timely delivery within budget constraints.
  • Developed innovative design concepts for improved brand recognition and customer engagement.
  • Produced high-quality mockups for client approval during the iterative design process, saving time on revisions later down the line.
  • Presented creative solutions to client challenges, resulting in high levels of client satisfaction and repeat business opportunities.

Education

No Degree - Radio / Television

Liberty University
Lynchburg, VA

No Degree - IT Support

College of Southern Maryland
La Plata, MD

High School Diploma -

Gwynn Park High School
Brandywine, MD
05.1984

Skills

  • Positive Attitude
  • Customer Service
  • Valid Driver's License
  • Teamwork and Collaboration

Management Information Systems (WMIS)

Worked directly with WMIS, Microstation, Graphic Work Design (arcGis), and Micorosoft Visio. Knowledgeable with MS Office

Additional Information

Additional Skills: Project Management, First Aid Training, Cost Estimation

Timeline

Delivery Driver

DoorDash
03.2022 - Current

Parts Assistant

Caliber Collison
06.2021 - 05.2022

Sr. Distribution Designer

Pepco / Exelon
06.1993 - 05.2020

No Degree - Radio / Television

Liberty University

No Degree - IT Support

College of Southern Maryland

High School Diploma -

Gwynn Park High School

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Walter Fitzwater