Walter Hollstadt

As a rural carrier, I have:

• Provided customer service by answering questions regarding rates and other services offered by the post office.
• Assisted customers with various inquiries related to postal services.
• Collected payments for postal services rendered and issued receipts as required.
• Obtained signatures for registered, certified, and insured mail.
• Collected money for cash-on-delivery and postage-due mail to turn in receipts to the postal office.
• Assisted customers with non-postal related crisis.
• Assisted in training other postal employees.
• De-escalated situations with disgruntled customers.

In my past position, as a Lead Line Cook I;

• Ensured proper food safety standards were met at all times.
• Planned, prepared, and cooked meals according to restaurant specifications.
• Managed a team of kitchen staff including assigning tasks and monitoring performance.
• Trained new cooks on recipes, preparation methods, safety procedures, and sanitation guidelines.
• Supervised the inventory of food items to ensure adequate supplies for daily operations.
• Maintained cleanliness in the kitchen area by adhering to health and safety regulations.
• Mentored and trained staff by teaching cooking skills and kitchen maintenance, improving overall quality and performance.
• Assisted in food inventory and control while properly receiving and storing delivered items.
• Improved employee performance by providing constructive suggestions and encouragement.