Direct Support Professional
Walter Jeffers
FreshStart4U LLC
Chesterfield,VA
40
years of professional experience
Compassionate and dependable professional with extensive experience supporting adults with daily living, mobility, hygiene, and community activities. Known for calm behavior redirection, strong time management, and clear documentation. Focused on promoting independence, dignity, and safe care.
Work History
Direct Support Professional
10 Months- Monitored client safety and responded promptly to behavioral or environmental concerns.
- Supported daily living activities while promoting client independence and personal dignity.
- Assisted with medication reminders, meal preparation, and household routines.
- Documented service notes accurately to maintain compliant care records.
Private Duty Caregiver
3 Years 7 Months- Assisted clients with personal care, hygiene, and mobility support.
- Coordinated transportation to appointments, errands, and community activities.
- Maintained safe, clean living spaces through light housekeeping tasks.
- Assisted disabled clients to support independence and well-being.
Organizer
5 Years 5 Months- Organized materials, supplies, and workspaces to improve accessibility and workflow efficiency.
- Helped clients maintain independence and quality of life.
- Developed and implemented activities to improve clients' quality of life.
Reconciliation Specialist
1 Year 5 Months- Ensured timely completion of reconciliations by adhering to strict deadlines and prioritizing tasks effectively.
- Safeguarded company assets by promptly identifying and resolving any unauthorized transactions or discrepancies.
- Managed and responded to correspondence and inquiries from customers and vendors.
Lead Store Accountant/Customer Service Manager
14 Years 7 Months- Reconciled daily cash office totals with register activity and deposit records.
- Balanced tills, safe counts, and point-of-sale entries to resolve discrepancies.
- Verified POS reports against register totals and resolved discrepancies promptly.
- Collaborated with store leadership to resolve cash variances and accounting issues.
Chemistry Laboratory/Quality Manager
2 Years 10 Months- Implemented preventive action plans to reduce recurrence of quality escapes and process variation.
- Evaluated quality problems and performed assessments to identify and resolve issues.
- Mentored and encouraged employees to strive for excellence while fostering professional growth.
- Improved quality processes for increased efficiency and effectiveness.
Front End Manager/HR Specialist
10 Years 10 Months- Supervised front end operations, maintaining efficient checkout flow and consistent customer service.
- Trained cashiers and courtesy clerks on register procedures, service standards, and store policies.
- Coordinated break coverage, lane assignments, and daily staffing needs to support peak traffic.
- Resolved register issues and customer concerns quickly, protecting service quality and transaction accuracy.
- Scheduled and directed customer service desk activities, including returns, exchanges, and inquiries.
Education
Bachelor of Science - Business Administration
Associate of Science - Business Administration
High School Diploma
Skills
Time management
Behavioral redirection
Problem-solving
Client support
Medication administration
Behavioral management
Housekeeping tasks
ADL support
Goal setting
Community integration
Timeline
Direct Support Professional
FreshStart4U LLC
01.2026 - CurrentRead More
Private Duty Caregiver
Self-employeed
06.2022 - 01.2026Read More
Organizer
OCD LLC
01.2017 - 06.2022Read More
Reconciliation Specialist
Connexions Loyalty LLC
08.2015 - 01.2017Read More
Lead Store Accountant/Customer Service Manager
Ukrops Supermarkets
01.2001 - 08.2015Read More
Chemistry Laboratory/Quality Manager
Viasystems Technologies
03.1998 - 01.2001Read More
Front End Manager/HR Specialist
Ukrops Supermarkets
05.1987 - 03.1998Read More
Virginia Commonwealth University
Bachelor of Science from Business Administration
Read More
J Sargeant Reynolds
Associate of Science from Business Administration
Read More
John F. Kennedy High School
High School Diploma
Read More