Hardworking and motivated General Manager with 25 years of experience and record of success in Food and Beverage industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Manager
Piada Italian Street Food
Carmel, IN
03.2022 - Current
Monitored staff performance and addressed issues.
Coached, mentored and trained team members in order to improve their job performance.
Trained employees on additional job positions to maintain coverage of roles.
Assigned tasks to associates to fit skill levels and maximize team performance.
Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Executive General Manager
Golden Corral Buffet and Grill
Greenwood , IN
08.2010 - 12.2021
Evaluated current organizational structure, identified gaps in resources, and developed solutions to improve effectiveness.
Collaborated with senior leadership team on strategic planning initiatives that would enhance operational efficiency.
Analyzed data and reports to identify areas of improvement in operations and develop action plans for implementation.
Led efforts in identifying potential risks or threats within the organization's operations and developed mitigation plans accordingly.
Conducted regular meetings with staff members to review performance metrics and discuss potential solutions to challenges.
Created detailed reports tracking progress against key performance indicators for executive management review.
Oversaw daily operations of the organization, including hiring, training, scheduling, budgeting, and problem resolution.
Education
High School Diploma -
Franklin County High School
Brookville, IN
05-1990
Accomplishments
General Manager of the Year 2016 for Golden Corral
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