Walter Moss
Summary
Dynamic Driver Manager at FedEx Ground with a proven track record in operational oversight and team leadership. Expert in risk assessment and conflict resolution, successfully implementing safety protocols that enhanced service quality. Leveraged tactical operations experience from the U.S. Marine Corps to optimize delivery efficiency and foster effective communication among teams.
Overview
9
9
years of professional experience
Work History
Driver Manager
FedEx:Ground
10.2018 - Current
- Oversaw daily operations of delivery routes and driver schedules.
- Facilitated communication between drivers and dispatch teams for efficiency.
- Implemented safety protocols and ensured compliance with regulations.
- Resolved operational issues affecting driver performance and service quality.
Military Police Officer
U.S. Marine Corps
08.2016 - 08.2020
- Composed reports on daily activities and incidents, which encompassed theft and damage to property, presence of unauthorized individuals and other unexpected situations.
- Diffused hostile situations with effective negotiation techniques.
- Improved overall operations planning efficiency by appropriately supervising dispatch movement during security incidents.
- Enforced military laws and regulations.
Education
High School Diploma -
Lincoln Highschool
Skills
- Team leadership
- Attention to detail
- Operational oversight
- Tactical operations
- Risk assessment
- Conflict resolution
- Communication strategies
- Combat training
Education and Training
other
Timeline
Driver Manager
FedEx:Ground
10.2018 - Current
Military Police Officer
U.S. Marine Corps
08.2016 - 08.2020
High School Diploma -
Lincoln Highschool