Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Community Experience
Generic

Walter Omalza

34 Lauone Loop, Wahiawa,HI

Summary

Experienced with operational oversight, including process improvement and team leadership. Utilizes strategic planning to streamline operations and ensuring efficiency. Track record of fostering team collaboration and maintaining high standards of performance.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Operations Supervisor / Authorized Signatory

Loomis Armored, US
Honolulu, Hawaii
02.2019 - Current
  • Branch Operations Supervisor / Signatory (08/30/2022-Present)
  • Air Courier Lead / Signatory (03/05/2019 - 08/30/2022)
  • Armored Service Technician (02/21/2019 - 03/05/2019)
  • Supervised daily branch operations, ensuring compliance with company policies and procedures.
  • Streamlined workflow processes, enhancing operational efficiency and service delivery.
  • Mentored and trained staff on best practices, fostering a culture of continuous improvement.
  • Analyzed performance metrics to identify areas for enhancement and implement corrective actions.
  • Coordinated cross-departmental communication, facilitating collaboration and problem resolution.
  • Conducted regular audits to ensure adherence to regulatory standards and internal controls.
  • Developed strong relationships with key clients, resulting in increased loyalty and repeat business.
  • Handled escalated customer issues, providing satisfactory resolutions while maintaining professionalism at all times.
  • Increased overall profitability by identifying growth opportunities within the market and strategizing on ways to capitalize on them.
  • Analyzed competitor offerings periodically, staying up-to-date on industry trends to inform decision-making regarding product enhancements or new service offerings that could benefit the company''s customers.
  • Implemented effective risk mitigation strategies to protect the organization from potential losses due to operational risks.
  • Managed vendor relations effectively by negotiating contracts, monitoring service quality, and ensuring timely payments to maintain strong partnerships.
  • Coordinated with other departments for seamless execution of branch initiatives and projects.
  • Contributed towards creating a positive work environment by encouraging open communication among team members, resolving conflicts promptly, and celebrating shared successes together as a unit.
  • Reduced operational costs by optimizing resource allocation and implementing cost-saving measures.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
  • Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
  • Collaborated with C-level executives and stakeholders to develop long-term financial plans.

Air Ramp / Driver

United Parcel Service (UPS)
Honolulu, Hawaii
11.2015 - 12.2022
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Boosted company reputation through excellent clean driving record free from accidents or violations.
  • Contributed to team meetings with feedback on route efficiencies and safety, driving continuous improvement.
  • Managed logistics for high-volume delivery periods, ensuring timely completion of all routes.

Merchandising Supervisor

Old Navy Store
Burbank, California
06.2008 - 07.2013
  • Managed promotional events to create excitement around new product launches, generating brand awareness and customer loyalty.
  • Coordinated seasonal resets for timely execution of marketing campaigns, maximizing promotional effectiveness during peak selling periods.
  • Conducted regular audits of merchandising activities to maintain compliance with company policies and industry best practices.
  • Led the implementation of visual merchandising concepts, resulting in increased customer engagement and sales growth.
  • Optimized product placement within stores for maximum visibility and accessibility, driving sales performance.
  • Developed strong relationships with vendors to negotiate favorable pricing, enhancing profitability.
  • Evaluated merchandise mix based on consumer preferences, adjusting assortments accordingly to drive sales growth.
  • Led merchandising team to optimize product displays and enhance customer engagement.
  • Developed and implemented visual merchandising strategies to drive sales growth.

Stock Supervisor

GAP Store
Los Angeles, California
07.2005 - 06.2008
  • Supervised inventory management processes to ensure optimal stock levels and product availability.
  • Trained and mentored team members on effective stock handling and safety procedures.
  • Provided exceptional customer service, responding promptly to inquiries regarding product availability or order status.
  • Maintained neat and organized backroom to easily access merchandise and drive sales.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Enforced team adherence to safety regulations and protocols.
  • Developed and implemented strategies to improve team productivity and efficiency.
  • Resolved conflicts between team members and addressed complaints or grievances.
  • Developed standard operating procedures for team to follow and maintained records of activities.
  • Determined staffing needs, developing schedules to staff all shifts.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.

Sales/Stock Associate

Banana Republic Factory Store
Ala Moana & Waipahu, Hawaii
07.2000 - 07.2005
  • Floater
  • Managed inventory replenishment to ensure optimal stock levels and product availability.
  • Organized merchandise displays to enhance customer shopping experience and promote sales.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Facilitated efficient restocking processes during peak hours to minimize out-of-stock occurrences on the sales floor.
  • Boosted customer satisfaction by assisting with product inquiries, locating items, and providing relevant information.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
  • Provided exceptional customer service while working the sales floor when necessary; addressing inquiries, locating items, and processing transactions.
  • Reduced shrinkage rates with vigilant monitoring of stock levels and timely reporting of discrepancies.

Education

Bachelor of Science Degree - Criminology & Criminal Justice

Chaminade University of Honolulu
Honolulu, Hawaii
05-2015

Associates of Science Degree - Criminal Justice

Kaplan College
Panorama City, California
12-2011

High School Diploma -

Leilehua High School
Wahiawa, Hawaii
06-2000

Skills

  • Retail operations management
  • Integrity
  • Collaborative team development
  • Financial management
  • Effective communication
  • Theft prevention strategies
  • Risk management
  • Client relations management
  • Cargo Accountability
  • Results-oriented mindset
  • Project coordination
  • Analytical decision-making

Accomplishments

  • March 9, 2026 - I was presented the "Internal Audit Ambassador Boss Coin" by Joseph Hinojosa, Loomis Internal Auditor.

-Recognition for excellence, while managing the Air Courier Department and Transportation Security Administration Section so effortlessly.

-Attention to detail and organization is superb!

  • April 01, 2024 - I was presented the "Risk Management Boss Coin" by David Bailey, Corporate Risk Manager District 1.

-The FRB shipment process I created for Hawaii proved to be an exceptional deterrence for theft.

-Both, Loomis Seattle & Loomis Alaska adopted Hawaii's shipment process.

  • February 22, 2021- I created the Loomis Transportation Security Administration (TSA) Training Binder & Airway Bill Binder. Results:

-Promoted to Loomis Authorized Signatory

-Brought all neighbor islands together.

-Exceptional communication system.

-Transparency & Accountability.

-Passed all TSA audits 2021-Present 2026.

-Passed all Loomis Internal 2021 audits-Present 2026.

  • March 05, 2019 - Assisted John Toneatto and Dale Johnson in rebuilding the Loomis Air Courier Department. Results:

-New customer contracts.

-Increase in sales and revenue.

-Increase in employment and job opportunities.

Certification

  • License to Carry Firearm- License Number: LTC-24-1556 / Expiration Date 07/02/2028
  • Guard Employee- License Number GDE-20245 / Expiration Date 06/30/2027
  • HNL SIDA Badge / Expiration Date 12/31/2026
  • KOA SIDA Badge / Expiration Date 09/26/2026
  • HNL Ramp License / Expiration Date 07/09/2026
  • Authorized Signatory- Hawaii Area / 2019-Present

Timeline

Operations Supervisor / Authorized Signatory

Loomis Armored, US
02.2019 - Current

Air Ramp / Driver

United Parcel Service (UPS)
11.2015 - 12.2022

Merchandising Supervisor

Old Navy Store
06.2008 - 07.2013

Stock Supervisor

GAP Store
07.2005 - 06.2008

Sales/Stock Associate

Banana Republic Factory Store
07.2000 - 07.2005

Bachelor of Science Degree - Criminology & Criminal Justice

Chaminade University of Honolulu

Associates of Science Degree - Criminal Justice

Kaplan College

High School Diploma -

Leilehua High School

Community Experience

  • Institution for Human Services, Aloha United Way-Volunteer, 2013, Present, Seasonal
  • Los Angeles Opera, Singer, 2006, Present, Seasonal
  • Hawaii Opera Theatre, Singer, 2000, Present, Seasonal
Walter Omalza