Walter Reed
Queen Creek,AZ
Summary
Professional restoration expert with commitment to high standards and delivering results. Extensive experience in water damage restoration, with focus on efficient damage assessment and remediation. Known for strong teamwork and adaptability in dynamic environments, with expertise in moisture control and structural drying.
Overview
8
8
years of professional experience
Work History
Lead Water Technician
Texas Water Restoration LLC
03.2020 - 09.2024
- Planned, scheduled, and delegated daily work to team of employees.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Established strong relationships with clients by consistently providing high-quality service and addressing concerns promptly.
- Streamlined workflows on-site by accurately scoping losses and developing detailed action plans for restoration projects.
- Enhanced customer satisfaction by promptly addressing water damage concerns and providing efficient mitigation solutions.
- Completed thorough documentation of job progress, including photographs, notes, and moisture measurements.
- Assisted in budget planning by providing accurate estimates of materials, labor costs, and other expenses associated with water system operations.
Crew Chief
Servpro of Alamo Heights
07.2018 - 03.2020
- Managed team according to company standards and compliance requirements.
- Organized daily assignments for crew members, ensuring efficient use of time and resources.
- Trained all team members on key roles to maintain flexibility.
- Mentored junior crew members, fostering a supportive work environment and promoting professional growth.
- Strengthened relationships with other contractors involved in the restoration process through effective collaboration efforts when necessary.
- Promoted company reputation through exceptional service delivery, generating positive word-of-mouth referrals from satisfied clients.
Technician
Quick Dry Restoration
10.2016 - 07.2018
- Reduced property loss by promptly responding to emergency calls and quickly assessing the extent of water damage.
- Mitigated potential health hazards by properly identifying and removing mold growth during water damage cleanup processes.
- Collaborated with insurance adjusters to expedite claims processing for clients affected by water damage incidents.
- Enhanced team performance through regular training on industry best practices for water damage mitigation and restoration.
Education
Some College (No Degree) - Electrical Engineering
St Philips
San Antonio, TXSkills
- Fire damage restoration
- Air scrubbing
- Structure tear-down
- Structural drying techniques
- Quality assurance
- Water damage restoration
- Moisture detection
- Mold remediation
- Water extraction techniques
- Dehumidification methods
- Sample collecting
Timeline
Lead Water Technician
Texas Water Restoration LLC
03.2020 - 09.2024
Crew Chief
Servpro of Alamo Heights
07.2018 - 03.2020
Technician
Quick Dry Restoration
10.2016 - 07.2018
Some College (No Degree) - Electrical Engineering
St Philips
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