Detail-oriented professional skilled in technical documentation and inventory management. Expertise in conducting quality checks and troubleshooting systems, ensuring high standards of safety and compliance are met across all services.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Battery Service Technician
Alliance Auto Club / AAA
Akron
10.1998 - 10.2025
Installed equipment and fixtures according to technical specifications.
Operated hand and power tools safely and effectively.
Maintained accurate records of installation schedules and inventory.
Conducted quality checks to ensure compliance with safety standards.
Assisted in training new installers on procedures and techniques.
Responded promptly to customer inquiries regarding installation services.
Troubleshot installation issues and provided effective solutions on-site.
Maintained inventory of supplies, materials and tools to complete work on job sites.
Removed systems and fixtures to prepare for replacements.
Performed troubleshooting to diagnose and resolve system issues.
Performed timely and reliable service in shops and outdoors in variable weather conditions.
Replaced defective hardware components when needed.
Provided exceptional customer experiences to service recipients.
Mounted and connected mechanical and electrical equipment according to specifications.
Tested installed hardware and software to ensure proper functioning.
Demonstrated proper use of equipment to reduce accidents and meet health and safety requirements.
Tested and troubleshot systems to alleviate potential issues.
Maintained records of installations, repairs, maintenance and tests performed on computer systems.
Provided training sessions for end-users on how to use newly installed applications.
Ensured compliance with all relevant security protocols during installation process.
Inspected service vehicles and notified supervisors of needed repair and maintenance requirements.
Created detailed documentation of installation instructions for future reference purposes.
Participated in ongoing training to stay updated on new installation techniques and product developments.
Provided exceptional customer service, addressing inquiries and concerns with patience and expertise.
Promoted additional services and products to clients, contributing to business growth.
Utilized a variety of hand and power tools to cut, shape, and fit materials for installation.
Troubleshot and resolved installation issues promptly, minimizing impact on project timeline and customer satisfaction.
Configured and tested installed systems, ensuring functionality meets customer and manufacturer specifications.
Ensured work area cleanliness and safety, preventing accidents and maintaining a professional environment.
Completed scheduled appointments on time to drive quality service.
Filled out work orders, repair logs and maintenance plans to document work completed.
Maintenance Crew Member
Fast Food Industry
Akron
04.2022 - 06.2023
Maintained cleanliness and hygiene standards in food preparation areas.
Assisted in inventory management and restocked supplies as needed.
Supported team members during high-volume service periods effectively.
Collaborated with staff to maintain a positive work environment daily.
Followed company protocols for waste disposal and recycling procedures.
Reported maintenance issues promptly to ensure timely repairs and operations continuity.
Performed routine maintenance and repair of buildings, grounds, and equipment.
Provided support to other crew members during large-scale maintenance tasks.
Replaced light bulbs in ceiling fixtures and lamps throughout the facility.
Cleared walkways of snow and ice during winter months.
Warehouse Operator
Akron Auto Club
Akron
10.1998 - 12.2022
Operated warehouse equipment to facilitate efficient product movement.
Maintained inventory accuracy through regular stock checks and organization.
Collaborated with team members to ensure timely order fulfillment.
Followed safety protocols to maintain a secure work environment.
Packed and labeled products for shipment according to standards.
Assisted in training new staff on operational procedures and safety measures.
Conducted routine maintenance on warehouse tools and machinery.
Coordinated with logistics teams to streamline shipping processes.
Cleaned, maintained and organized the warehouse area daily.
Utilized scanners and RF devices for tracking purposes.
Operated forklifts and other material handling equipment safely and efficiently.
Communicated effectively with supervisors regarding work progress and any issues that arose during shifts.
Followed proper safety protocols when operating machinery in the warehouse.
Provided assistance to co-workers when needed or requested.
Loaded, unloaded and moved products and materials by hand or using trucks and other equipment.
Processed orders accurately, efficiently and within specified timeframes.
Maintained accurate records of all goods received, shipped or transferred between warehouses.
Received, sorted and stored incoming inventory items according to established guidelines.
Packaged items for shipment according to customer specifications.
Performed cycle counts of warehouse stock on a regular basis.
Identified potential problems related to shipping errors or damages prior to delivery.
Tracked inventory levels, restocked shelves as needed and reported discrepancies to management team members.
Monitored quality control processes for incoming shipments and outgoing orders.
Managed hazardous materials appropriately per company regulations.
Resolved customer complaints in a timely manner.
Participated in training sessions to stay updated on best practices and new warehouse technologies.
Implemented lean warehouse principles to reduce waste and improve operational flow.
Conducted cycle counts and annual inventories to reconcile stock discrepancies.
Coordinated with procurement to ensure timely delivery of inbound shipments.
Performed regular maintenance on warehouse equipment to ensure operational efficiency.
Maintained a clean work environment by adhering to safety protocols at all times.
Education
Certificate of Technical Studies - Computer Programming
Cleveland Job Corp
Cleveland, OH
11-1985
High School Diploma -
Jane Addams Career Center
Cleveland, OH
08-1983
Skills
Equipment installation
Troubleshooting systems
Technical documentation
Quality assurance checks
Electrical systems knowledge
Inventory management
Certification
When I worked for different warehouse jobs that had tow motors with different models; stand up, sit down, with the forks in the front or in the back , even the ones that carried both product and driver upwards to put product into inventory, also putting product into inventory not going with product, sit down tow motors different styles .
References
References available upon request.
Timeline
Maintenance Crew Member
Fast Food Industry
04.2022 - 06.2023
Battery Service Technician
Alliance Auto Club / AAA
10.1998 - 10.2025
Warehouse Operator
Akron Auto Club
10.1998 - 12.2022
Certificate of Technical Studies - Computer Programming