WALTER RENDON
Los Angeles,CA
Summary
Skilled team player with a strong background in various environments. Adept at working independently to handle assignments and always ready to go beyond the basics. Quick learner with good point-of-sale abilities. Work ethic characterized by being hardworking and focused on completing tasks quickly, consistently exceeding targets. Reliable team member accustomed to taking on challenging tasks and dedicated to achieving business success. Equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and a diligent approach. Actively seeks out opportunities to improve processes, exceed expectations, and enhance customer satisfaction.
Overview
8
8
years of professional experience
Work History
Busser
Beauty And Essex
04.2022 - 03.2024
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Trained new staff in bussing and cleaning procedures.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Elevated guest experience through consistent table maintenance, including crumb sweeping and resetting silverware as needed.
Overnight Stocker
Home Depot
10.2018 - 04.2019
- Rotated and faced products during restocking to give shelving professional appearance
- Used proper case cutting techniques to cut and sort stock loads without damage
- Sorted stock by aisles, loaded onto carts or pallets, and transported to correct location for efficient stocking
- Adhered to internal policies on management of perishable products, applying guidelines to actions such as stock rotation, labeling, and sales tracking
- Picked up and compacted cardboard stacks and pallets, cleaned up spills, and disposed of used supplies to keep backroom clean and organized
- Cleaned areas around worksite to provide safe environment
- Cleaned display cases, shelves, and aisles regularly to keep store professional and customer-ready
- Applied knowledge of safe stacking using proper loading techniques and shrink wrap
- Unpacked, tagged and stocked merchandise for sale on the main floor
- Marked containers with labeling and stocked shelves to facilitate order picking and packing
- Inspected items to identify problems and worked with supervisors or vendors to correct issues
- Restocked shelves, racks and bins with the latest merchandise in attractive displays.
Hotel Houseman
Beverly Hills Hotel & Spa
08.2019 - 03.2020
- Offered guests above-and-beyond support for room needs, as well as finding amenities and obtaining desired items
- Vacuumed rugs, carpets, upholstered furniture, and draperies
- Provided clean bathrooms by replenishing supplies, scrubbing tubs, and sanitizing surfaces
- Completed checklists for each room, including wiping down high-touch areas, dusting surfaces, and cleaning mirrors
- Stripped bedding, counted room linens, and refreshed room with fresh sheets, pillowcases, and towels
- Emptied wastebaskets and transported trash and waste to disposal area
- Completed room cleaning assignments quickly to meet strict schedule demands
- Collected and removed trash each day to keep the facility free of debris
- Prepared facilities for special events by bringing out and setting up stored furniture
- Kept floors clean with regular sweeping, mopping and vacuuming
- Completed deep cleaning procedures such as shampooing carpets and washing draperies on regular schedule.
Cashier
Shell Gas Station
11.2017 - 09.2018
- Processed cash register transactions, inputted product costs, and gave back change
- Counted money in cash drawers and balanced drawer at beginning and end of shift
- Obtained thorough knowledge of products sold to assist customers with locating and purchasing items
- Solved complaints by customers and issued credits for returned merchandise
- Returned non-purchased products to shelves and performed general merchandising functions.
Cashier
Subway
02.2017 - 09.2017
- Maintained merchandise displays, including endcaps, floor displays, and aisles
- Ordered, stocked, and rotated aisles and departments
- Operated POS cash registers and counted monies received
- Answered questions regarding special and seasonal products
- Increased customer satisfaction ratings by providing prompt and accurate service
- Always maintains the work space clean inside and out
- Help provide any accommodations for customers or help with any questions.
Cashier
Jack in the Box
08.2016 - 01.2017
- Processed cash register transactions, inputted product costs, and gave back change
- Employed suggestive selling techniques to promote special and popular products
- Verified prices and calculated totals using scanners and point of sale (POS) systems
- Greeted customers and provided prompt and friendly service
- Carried out orders in a timely matter so the line would move quickly and customers waited the least amount of time to place their orders
- Always made sure the customer was satisfied with their order
- Made it present that the restaurant was a safe and comfortable environment to dine in.
Server Assistant
LAVO
03.2024 - Current
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Ensured seamless dining experiences, swiftly addressing and rectifying any guest concerns or complaints.
- Maintained cleanliness and order in dining area, setting high standard for guest experience.
- Improved table turnover rates, working diligently to prepare tables for new guests during peak hours.
Education
High School Diploma -
Camino Nuevo High School
Los Angeles, CA06.2013
Skills
- POS system operations
- Customer service excellence
- Restock products
- Customer relations
- Analytical thinking
- Hospitality
- Food Handlers Certificate
- Merchandise restocking
- Cash handling
- Teamwork
- Task prioritization
- Quick Learner
- Bilingual
- Positive and Friendly Attitude
- Willing to Learn
- Guest service
Initials
WR
Languages
Spanish
Native or Bilingual
Timeline
Server Assistant
LAVO
03.2024 - Current
Busser
Beauty And Essex
04.2022 - 03.2024
Hotel Houseman
Beverly Hills Hotel & Spa
08.2019 - 03.2020
Overnight Stocker
Home Depot
10.2018 - 04.2019
Cashier
Shell Gas Station
11.2017 - 09.2018
Cashier
Subway
02.2017 - 09.2017
Cashier
Jack in the Box
08.2016 - 01.2017
High School Diploma -
Camino Nuevo High School