Walter Sutphin
Yorkville,IL
Summary
Skilled in client communication and relationship management, fostering strong connections from initial engagement. Experienced in leading small to medium-sized teams focused on disaster mitigation and restoration. Proven ability to develop and implement strategies that enhance operational efficiency and ensure timely project completion.
Overview
7
7
years of professional experience
1
1
Certification
Work History
President, General Manager, Owner
Streven Environmental d.b.a. Rainbow Restoration
Yorkville, Illinois
01.2019 - Current
- Led budget planning and allocation to enhance cross-departmental operational efficiency.
- Developed and implemented innovative policies to foster organizational best practices.
- Represented the organization at public forums to advocate its mission and values.
- Managed recruitment, hiring, training, and performance evaluations to optimize workforce effectiveness.
- Analyzed financial statements to refine programs, performance, and policies.
- Created a marketing strategy to boost community awareness of organizational activities.
- Ensured regulatory compliance by adhering strictly to insurance and safety policies.
- Promoted corporate social responsibility and sustainability initiatives within the organization.
- Resolved conflicts between staff members by listening attentively and providing constructive feedback.
Education
Bachelor of Arts - Communications
Western Illinois University
Macomb, IL12-1989
Skills
- Regulatory compliance
- Workforce management
- Corporate social responsibility
- Problem solving
- Self-direction
- Attention to detail
- Calm under pressure
- Troubleshooting
- Task prioritization
- Customer relations
- Written communication
- Networking
- Multitasking
Certification
- IICRC ASD, WRT, FSRT, AMRT, TCST, OCT (2020-present)
- EPA Certified Lead Inspector
- MICRO Certified Mold Inspector
- Xactimate Proficient
Timeline
President, General Manager, Owner
Streven Environmental d.b.a. Rainbow Restoration
01.2019 - Current
Bachelor of Arts - Communications
Western Illinois University
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