Walter Too
Salesforce Administrator
Newark,NJ
Summary
Motivated and adaptable professional transitioning into Salesforce and Artificial Intelligence with over 15 years of experience in client relations, sales, and business operations. Adept at managing complex processes, solving problems creatively, and delivering top-tier customer service. Currently pursuing Salesforce Administrator and AI certifications, with hands-on experience in CRM configuration, automation, and analytics. Passionate about leveraging technology to streamline operations and improve customer experience.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
4
4
Certifications
Work History
Licensed Real Estate Sales Consultant
Spire Group NYC
New York, NY
03.2020 - Current
- Managed client relationships and guided buyers and renters through property transactions
- Conducted market analysis to provide strategic investment advice
- Negotiated contracts and resolved issues to ensure seamless closings
- Collaborated with legal, finance, and marketing teams to meet client needs
Licensed Real Estate Salesperson
Caliber Associates
New York City, New York
08.2015 - 03.2020
- Closed over $3M in residential and commercial property sales annually
- Developed marketing plans to target and retain high-net-worth clients
- Delivered high-touch client service and maintained a 90% client referral rate
Education
Salesforce Administrator Training -
Select Institute of Technology
Orlando, FL 04.2022 - 07.2022
High School Diploma -
Abraham Lincoln High School
Jersey City, NJ 01.2002 - 06.2005
Skills
- Admin Support
- Salesforce
- Configuration
- Automation
- Flow
- Process Builder
- Reports
- Dashboards
- Data Management
- User Management
- Security
- AI Tools
- Integration
- Troubleshooting
- Communication
- Client Engagement
Certification
Salesforce Associate, Completed
Additional Information
- Open to Remote or Hybrid Opportunities
- Available for Immediate Interviews
Salesforce Project Experience
Salesforce Admin Trainee, Select Institute of Technology, Orlando, FL, 04/01/22, 07/31/22, Built and customized objects, page layouts, fields, and record types to simulate real-world business needs., Automated business processes using Flow, Process Builder, and Validation Rules., Designed reports and dashboards to present KPIs and performance insights., Managed user roles, profiles, and permissions to ensure data security., Imported, exported, and cleaned data using Data Loader and Data Import Wizard.
Timeline
Salesforce Administrator Training -
Select Institute of Technology
04.2022 - 07.2022
Licensed Real Estate Sales Consultant
Spire Group NYC
03.2020 - Current
Licensed Real Estate Salesperson
Caliber Associates
08.2015 - 03.2020
High School Diploma -
Abraham Lincoln High School
01.2002 - 06.2005
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