Walter Vaughn
Security Officer
Clayton,NC
Summary
At Sunstates, a skilled Security Officer adept in CCTV monitoring and incident reporting enhanced facility safety, reducing incidents by over 30%. Leveraging investigative abilities and a detail-oriented approach, I cultivated a secure environment, trained peers, and collaborated with law enforcement, demonstrating a commitment to proactive crime prevention and security management.
Overview
25
25
years of professional experience
Work History
Security Officer
Sunstates Security
02.2017 - 05.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot. Monitored premises while using various modes of transportation including company vehicle, bicycle, and walking.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Responded effectively to emergencies or disturbances, prioritizing safety of personnel while minimizing property damage or loss.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Trained new Security Officers in company policies, ensuring consistent knowledge team and adherence to established procedures.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
- Created culture of safety awareness among employees through regular presentations and communication on security issues.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
- Maintained safe environment for employees and visitors through continuous risk assessment and threat analysis.
Supervisor/Vendor
Mutual Distributing
03.1999 - 04.2016
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Streamlined inventory management processes, leading to more organized and efficient stock handling system.
- Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
- Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Conducted regular reviews of operations and identified areas for improvement.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Answered questions and assisted customers with item selection and location.
Education
Bachelor of Science - Health And Physical Education
Elizabeth City State University
Elizabeth City, NC05.1973
Skills
- Report Writing
- Incident Reporting
- Security Guard License
- General security
- Detail Oriented
- CCTV Monitoring
- Visitor tracking
- Investigative abilities
- Crime Prevention
Timeline
Security Officer
Sunstates Security
02.2017 - 05.2024
Supervisor/Vendor
Mutual Distributing
03.1999 - 04.2016
Bachelor of Science - Health And Physical Education
Elizabeth City State University
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