Walter Washington
San Antonio,TX
Summary
Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
IT specialist
OKIN Process
01.2021 - Current
- Configured hardware, devices, and software to set up work stations for employees.
- Patched software and installed new versions to eliminate security problems and protect data.
- Used ticketing systems to manage and process support actions and requests.
- Configured and tested new software and hardware.
- Researched and identified solutions to technical problems.
Warehouse Clerk
Costa Solutions
01.2017 - 01.2020
- Sit down fork lift and electric pallet jack certified.
- Maintained organization of the dock.
- Input incoming trucks and data into the Live Dock system via tablet.
- Handled transactions between drivers and the company.
Shift Lead
Monster Vape
01.2017 - 12.2017
- Performed opening and closing procedures including setting up POS systems and counting up/down cash drawers and preparing deposits.
- Assisted customers with matching the best product to fit their needs.
- Delegated duties to other staff members.
- Performed daily inventory and placed orders for stock.
Sales Associate
Walmart
01.2016 - 01.2017
- Handled transactions in the electronics department.
- Assisted customers with finding the correct product for their needs.
- Helped customers understand the differences in different types of electronic products.
- Closed down department at the end of shift.
Education
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Thomas Nelson Community College
Hampton, VA01.2011
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Woodside High School
Newport News, VA01.2009
Skills
- Technical issue analysis
- IT risk management
- IT diagnostics
- Troubleshooting
- System upgrades
- Information security
- Vulnerability assessment
- Data analysis
- Access control
Certification
- CompTIA Security+ ce, May 2025
- Google IT Support Professional Certificate - Coursera , Online 2020
Timeline
IT specialist
OKIN Process
01.2021 - Current
Warehouse Clerk
Costa Solutions
01.2017 - 01.2020
Shift Lead
Monster Vape
01.2017 - 12.2017
Sales Associate
Walmart
01.2016 - 01.2017
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Thomas Nelson Community College
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Woodside High School
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