Wanda Coker
Lafayette,IN
Overview
11
11
years of professional experience
1
1
Certification
Work History
LEAD
Crossmark
09.2023 - Current
- As a Lead I am certified in food and health safety. I monitor health and safety guidelines of employee demonstrations to ensure guidelines of health and safety are met.
- I work with employees to ensure that they understand and are confident in their work assignments.
- I work food demonstrations as assigned to me.
Switchboard Operator and Receptionist
Premier Medical Management
01.2021 - 01.2023
- Managed high volume of calls in a large medical office., directing calls to appropriate departments.
- Strengthened company reputation by upholding confidential information.
- Announced important information and emergency notifications over PA system and contacted emergency services if needed.
- Adjusting work schedule to cover shifts during periods of high call volume or staff shortages.
- Greeted incoming patients and provided assistance when needed.
Switchboard Operator/Receptionist
Premier Medical Management
09.2013 - 08.2018
- I worked switchboard and connected calls to appropriate departments.
- I managed a high volume of calls in a large medical office.
- Strengthened company reputation by upholding confidentiality.
- Announced emergency notification over PA system and contacted emergency personnel when needed.
- I politely greeted patients and directed them to appropriate areas.
Education
High School Diploma -
Bishop State Community College/Faulkner State
Mobile, ALSkills
- Transcription, Medical Terminology, Medical Coding (ICD-9 and CPT), Medical Office Experience, Medical Receptionist and Multi-line Phone System Lead in Health and Safety with Certification
Certification
- [Area of certification]Food and Health Management
Timeline
LEAD
Crossmark
09.2023 - Current
Switchboard Operator and Receptionist
Premier Medical Management
01.2021 - 01.2023
Switchboard Operator/Receptionist
Premier Medical Management
09.2013 - 08.2018
High School Diploma -
Bishop State Community College/Faulkner State
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