Wanda Cooks
Glendale,AZ
Summary
Proven Security Officer with a strong background in enhancing safety and security measures at Allied Universal Security Services. Expert in CCTV surveillance and superior customer service, significantly decreasing instances of theft and trespassing. Skilled in incident reporting and adept at implementing cost-effective security improvements. Demonstrates a solid work ethic and a results-driven approach to resolving security issues and conducting risk assessments. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds. Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
05.2015 - 07.2016
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
Security
Guardmark Security
06.2015 - 06.2016
- Developed reasonable and cost effective recommendations for security improvement.
- Strengthened data security by implementing encryption, role-based access control, and other security measures within the Hadoop ecosystem.
- Conducted security audits to identify vulnerabilities.
- Enhanced network security by designing and implementing comprehensive security architecture solutions.
- Provided emergency response security, eliminating hazards, and potential dangers.
- Wrote detailed reports of all security breaches and investigations.
- Enhanced security measures by conducting regular risk assessments and implementing appropriate security protocols.
- Responded swiftly to security incidents and effectively resolved security issues.
- Followed company, safety, security policies, and procedures.
Education
High School Diploma -
South Mountain High School
Phoenix, AZ05.1985
Skills
- Report Writing
- Incident Reporting
- Security Guard License
- General security
- CCTV Surveillance
- CCTV Monitoring
- Superior customer service
- Security Screenings
- Visitor tracking
- Crime Prevention
- Theft prevention training
- Work ethic
Certification
CPR & CPI certified, Received Narcan training. deescalate training.
Reading Making crafts
Reading help keep mind sharp and reduce stress reading and crafting improve knowledge and focus.
Timeline
Security
Guardmark Security
06.2015 - 06.2016
Security Officer
Allied Universal Security Services
05.2015 - 07.2016
High School Diploma -
South Mountain High School
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