Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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Wanda Galarza

Davenport

Summary


Professional Lease Up Agent, prepared for success in property management roles. Extensive experience in tenant relations and lease negotiations, ensuring high occupancy and tenant satisfaction. Focused on team collaboration and adaptability, consistently delivering reliable and flexible service. Skilled in communication and conflict resolution.Focus on satisfying new future residents, maintaining a high occupancy and company goals. Playing a critical role in achieving maximum occupancy and ensuring the successful launch of the new property (Lease-up).

Overview

2
2
years of professional experience

Work History

Lease Up - Leasing Agent

Dream Live Prosper
03.2025 - Current
  • Expedited the leasing process for prospective tenants by efficiently managing online applications and conducting background checks.
  • Responded to requests and scheduled appointments for property showings.
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Conducting visits to our comps and getting valuable information to perform new week concessions and be more attractive to our future prospects.
  • Working very aggressive with potential leads, doing phone calls, emails to get those leads converted in applications.

Lease up - Leasing Consultant

RPM Living
02.2024 - 02.2025
  • Responsible for efficient and timely reporting, maintenance and submission of all administrative forms, files and reports.
  • Responsible for ensuring efficient and courteous response to all resident and future residents requests.
  • Assisting in designing and implementing resident retention programs and social activities (social Media).
  • Review status of all pending lease applications; request additional information as needed for approvals, credit/background processing, verifications and move -in scheduling in a faster and efficient manner.
  • Work under extreme pressure during the lease up phase. Always delivering an excellent customer service.
  • Conduct informative-personalized tours, resulting in new leases and perfect onsite shops!
  • Make sure that future residents take with them the best impression and experience from our community.

Lease Up - Leasing Agent

Birchstone Residential
01.2023 - 02.2024
  • Work under extreme pressure during the renovation process and lease up.
  • Develop strong, professional relationship with residents by delivering excellent customer service.
  • Verify common areas in a daily basis to keep it neat and clean and free of debris.
  • Implement online advertising and other marketing initiatives to generate interest from individuals or future prospects.
  • Contact and followed up with tenants during renewal process.
  • Handle resident complaints and maintenance requests.

Education

Bachelor - Business Administration, Economics

University of Puerto Rico
Mayaguez Campus, Puerto Rico
01.1996

Skills

  • Bilingual
  • Computer skills: Excel, MS office, Yardi, OneSite, Rent Cafe, Knock, CRM and more
  • Critical thinking and problem solving
  • Maintain company reputation in a high standard score
  • Move-in coordination
  • Team building
  • Excellent customer service
  • Top leaser with 5 stars reviews

LANGUAGES

English
Spanish
Portuguese (Basic)

Timeline

Lease Up - Leasing Agent

Dream Live Prosper
03.2025 - Current

Lease up - Leasing Consultant

RPM Living
02.2024 - 02.2025

Lease Up - Leasing Agent

Birchstone Residential
01.2023 - 02.2024

Bachelor - Business Administration, Economics

University of Puerto Rico

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Wanda Galarza