Wanda Gamez
Houston,TX
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Vet Technician/Customer Service Representative
Animal Birth Control Clinic
Waco, TX
09.2023 - Current
- Developed strong relationships with clients through excellent customer service skills and genuine compassion for their pets'' needs.
- Contributed to team collaboration through effective communication and cooperation with colleagues.
- Handled challenging animal behavior situations calmly and effectively to ensure safety for all involved parties.
- Managed inventory of medical supplies and pharmaceuticals, optimizing stock levels for clinic operations.
Pet Sitter
The Purr-Pect Paw
Waco, TX
02.2023 - 09.2023
- Supervised daily care routines for multiple pets, ensuring safety and comfort.
- Prepared food and water following instructions from pet owners.
- Communicated professionally with pet owners via phone, email, and text.
Bakery Lead
Silos Baking Co
Waco, TX
04.2021 - 12.2022
- Produced consistently high-quality baked goods for customers.
- Managed customer service operations, including taking orders and resolving complaints.
- Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
- Trained and supervised new employees on bakery operations and procedures.
Wine Steward
Teysha Vineyard & Brewing, LLC
Huntsville, TX
03.2020 - 10.2020
- Answered customers' questions, recommended items, and recorded order information.
- Conducted tastings and events, promoting brand awareness and customer engagement.
- Oversaw daily operations of tasting room, ensuring compliance with health regulations.
Life Insurance Agent
PHP Agency
Huntsville, TX
10.2018 - 11.2019
- Cultivated strong relationships with clients to enhance trust and retention.
- Mentored junior agents in sales techniques and customer service best practices.
- Streamlined administrative processes to enhance efficiency in client onboarding procedures.
- Provided ongoing education and support to clients regarding policy options and benefits.
Education
Bachelor of Science - Family and Consumer Science
Sam Houston State University
Huntsville, TX12.2018
Skills
- Efficient
- Adaptable
- Problem-Solver
- Detail Oriented
- Customer Service
Certification
- ServSafe certification at the manager level
- Learn2Serve Texas Food Safety manager
- Fear Free certified
LANGUAGES
Spanish
Timeline
Vet Technician/Customer Service Representative
Animal Birth Control Clinic
09.2023 - Current
Pet Sitter
The Purr-Pect Paw
02.2023 - 09.2023
Bakery Lead
Silos Baking Co
04.2021 - 12.2022
Wine Steward
Teysha Vineyard & Brewing, LLC
03.2020 - 10.2020
Life Insurance Agent
PHP Agency
10.2018 - 11.2019
Bachelor of Science - Family and Consumer Science
Sam Houston State University