Collaborative Technology professional leveraging education in Computer Networking and Integrated Marketing Communication. Experienced in providing comprehensive technical support to users and resolving complex technical issues. Adept at analyzing system performance and security to drive optimal user experience.
Overview
8
8
years of professional experience
Work History
School Technology Assistant
Chavez Elementary
Littl Elm, TX
08.2022 - Current
Installed and configured network connections, hardware, devices, and software to set up work stations for students and faculty.
Updated software, troubleshoot computers, printers, Active Boards, and other AV bundles.
Assisted in troubleshooting programs such as Chromebooks, Campus, Canvas, Google applications, Microsoft applications.
Safeguarded school data with robust cybersecurity measures, mitigating potential threats and vulnerabilities.
Created 70% of user accounts and assigned permissions.
Removed malware, ransomware, and other threats from laptops and desktop systems.
Managed IT inventory effectively, ensuring adequate resources were available for daily operations.
Provide technology assistance to faculty and students for support of student centered learning.
Provided training in software and hardware operations and maintenance, supported system's technology help desk.
Administered networks by creating user accounts and managing permissions.
Coordinated inventory supplies and equipment, logged updates on support tickets.
Skilled at working independently and collaboratively in team environment.
Digital Marketing Media Specialists
Vector Media
Chicago, IL
01.2016 - 08.2021
Captured Professional Photographs for transit advertising solutions ads.
Demonstrated creativity and resourcefulness through development of innovative solutions.
Utilized specialized software to capture and process data.
Provided technical expertise, contributing 15% reduction in system failures.
Increased brand awareness through creation of innovative print and digital productions for major publications.
Applied effective time management techniques to meet tight deadlines.
Worked flexible hours across night, weekend, and holiday shifts.
Self-motivated, with strong sense of personal responsibility.
Senior Video/Photographer Coordinator
Good Life Media Productions
Chicago, IL
02.2016 - 10.2019
Photographed high-quality images for various print and digital projects.
Served diverse range of industries, including weddings, corporate events, fashion shoots, and family portraits.
Digitally edited, toned, captioned, and uploaded photographs and videos for over 100 publications.
Edited videos and rearranged shots to match creative or production requirements.
Produced original video content by working collaboratively with producers, designers and art specialists to facilitate multimedia production.
Selected and set up appropriate props, backdrops, and lighting.
Managed and organized photo database using consistent naming conventions and key-wording for search optimization.