Wanda Johnson
Charlotte ,NC
Summary
Accomplished Cosmetologist and Educator with a proven track record at Phortified Skin and Hair Salon and Charisma Beauty Institute, enhancing client satisfaction through expert hair coloring and exceptional relationship building. Achieved a notable success rate preparing students for State exams. Specializes in innovative styling techniques and comprehensive client education, ensuring outstanding service delivery and salon management.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cosmetologist
Phortified Skin and Hair Salon
3035 Legion Road, Fayetteville NC
05.2021 - Current
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Answered phone calls and emails to schedule client appointments.
- Researched latest trends in hair and makeup to stay updated on color, style, and technique.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Maintained client treatment records and designed long-term care programs for return customers.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Applied eyelash extensions to enhance clients' eyes and create impact.
- Developed creative techniques to provide clients with latest hairstyles.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Maintained regular client list and successfully handled walk-in customers.
- Developed loyal following of clients by providing high-quality services.
- Demonstrated thorough knowledge of all salon products and services.
- Offered professional cuts, color services and extensions to salon customers.
- Increased revenue through effective customer service and inventory management.
- Styled hair, makeup and nails for customers for special events and occasions.
- Utilized latest techniques in balayage, ombre, highlights and color correction.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Trained salon staff in traditional and innovative haircutting techniques and salon management.
- Provided pre- and post-service consultations to accurately assess clients' needs.
Cosmetology Educator
Charisma Beauty Institute
Fayetteville, NC
03.2021 - 12.2023
- Taught hair care principles for residents, cutting, shampooing, conditioning, setting and styling to showcase industry techniques.
- Led students through lessons both in practical, interactive student salon modules and lecture-style theoretical sessions, supporting institutional plans and preparing for certification exams.
- Kept implements and equipment in working order, maintaining cleanliness and health of work area and salon.
- Motivated students to overcome hesitation, demonstrating sensitivity and supporting personal growth through targeted exercises and lessons.
- Mentored and supported students, encouraging individual progress in both theoretical and practical learning modules and preparing for productive industry careers.
- Followed State curriculum accurately with detailed lesson plans.
- Conducted practice exams for Number students on both theoretical and practical sections.
- Planned both theory and practical lessons for Number students.
- Supervised and monitored students' use of tools and equipment.
- Observed and evaluated students' work to determine progress, provide feedback, and make suggestions for improvement.
- Collaborated with colleagues and improved teaching practices through professional learning communities and student retention meetings.
- Engaged students in academic and practical conversations that elicited critical thinking, creativity, collaboration and communication.
- Connected instruction to real-world experiences and to students' post-secondary goals.
- Kept updated with developments in subject area curriculum, technical, and career trends and teaching resources and methods.
- Established goals for courses with organized outlines and detailed lessons.
- Developed software content, study aids and handouts for industry professionals.
- Identified program successes and failures based on student assessments and course reviews.
- Presented lectures and conducted discussions to increase students' knowledge and competence using visual aids such as graphs, charts and slides.
Cosmetology Instructor
Millermotte College
Fayetteville, NC
06.2017 - 02.2021
- Recruited clients for students to get practical experience.
- Planned both theory and practical lessons for Number students.
- Prepared students for State cosmetology exam with Number% success.
- Conducted practice exams for Number students on both theoretical and practical sections.
Education
Associate Science Degree - Cosmetology
Fayetteville Technical Community College
Fayetteville, NC05.2010
Cosmetology - Cosmetology Education
Mitchell’s Styling Academy
Fayetteville, NC08.1990
Skills
- Strong manual dexterity
- Client Education
- Active Listening
- Chemical Mixing and Application
- Issue Resolution
- Product expertise
- Relationship Building
- Product and Service Explanations
- Color matching master
- Continuing education
- Decision-Making
- Special Event Hair Styling
- Relationship building and management
- Anatomy
- Clear Communication
- Sales and Upselling
- Weave trained
- Social skills
- Client consultation
- Salon Management
- Esthetics
- Men and women haircuts
- Facials and Skincare Treatments
- Waxing treatments
- Styling Tools
- Customer Consultation
- Reflective listening
- Product Knowledge
- Hair conditioning and styling
- Bleaching, dyeing, and tinting
- Advanced cosmetology trained
- Product Demonstrations
- Sanitation maintenance
- Wig Styling
- Sanitation Practices
- Hair coloring expert
- Cosmetics selection assistance
Certification
Online Effective Teaching Certificate
Timeline
Cosmetologist
Phortified Skin and Hair Salon
05.2021 - Current
Cosmetology Educator
Charisma Beauty Institute
03.2021 - 12.2023
Cosmetology Instructor
Millermotte College
06.2017 - 02.2021
Associate Science Degree - Cosmetology
Fayetteville Technical Community College
Cosmetology - Cosmetology Education
Mitchell’s Styling Academy