Wanda Neris
Egg Harbor City,Select
Summary
Compassionate Case Manager accustomed to treating diverse patient needs while managing dynamic conditions. Collaborative professional possessing excellent clinical knowledge and judgment combined with strong documentation and problem-solving abilities. Well-versed in managing emergent cases with poise.
Overview
10
10
years of professional experience
Work History
Case Manager
John Brooks Recovery Center
Mayslanding, NJ
02.2021 - Current
- Identified environmental challenges to client progress through interviews with patient and caregivers.
- Facilitated communication between patients, families, and healthcare providers.
System Coordinator
National Council on Alcoholism and Drug Dependence Inc.
Pleasantville, NJ
01.2016 - 02.2021
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated with others to discuss new opportunities.
Counselor Aide
Center For Family Services Head Start
Atlantic City, NJ
02.2014 - 01.2016
- Answered phone calls, directed inquiries, and took messages.
- Scheduled and confirmed patient appointments and consultations.
- Guided clients in developing skills or strategies for dealing with problems.
- Coordinated referrals to community resources and services.
Education
Bachelor of Arts - Criminal Justice
Rutgers University
Camden NJ05-2013
Skills
- Performance Tracking
- Utilization review
- Care Coordination
- Family Education
Timeline
Case Manager
John Brooks Recovery Center
02.2021 - Current
System Coordinator
National Council on Alcoholism and Drug Dependence Inc.
01.2016 - 02.2021
Counselor Aide
Center For Family Services Head Start
02.2014 - 01.2016
Bachelor of Arts - Criminal Justice
Rutgers University
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