Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Wanda Wayne

Spring Branch,TX

Summary

Professional with years of experience assisting clients to build long term relationships. Committed to providing excellent work ethics and dedication to best serve my customers.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Professional Organizer

Self Employed Services
06.2022 - Current

Organizing skills for homes, garage & estate sales

Creating office space and spreadsheets

Event planning and volunteer services




Mortgage Loan Officer

USAA Federal Savings Bank
01.2019 - 01.2022
  • Handled incoming and outgoing calls to assist Members and Realtors with Mortgage Loans
  • Work with Underwriting, Processing, Title & Closers to meet closing date.
  • Monitored Pre-Approvals and Loans in Process
  • Followed up with Homebuyers, Realtors and Contractors
  • Specialized in VA Loans
  • Document everything in CRM

Claims Adjuster

Independent Insurance
01.2010 - 01.2019
  • Worked 3rd Party Call center and remotely
  • Explain mitigation and claims process.
  • Review policy coverage with Insured, preformed inspections exterior & interior.
  • Investigate, photograph, document in CRM, create estimates and diagrams using Xactimate

Realtor

Trend Setter Real Estate
01.2007 - 01.2019
  • Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
  • Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.

Education

P&C Health And Life License -

Champion School
San Antonio, TX
2015

Skills

  • Account management
  • Relationship building
  • Customer relationships
  • Sales development
  • CRM software

Certification

  • Insurance Agent Licensed P&C, Life and Health 2015
  • Insurance Adjuster Licensed 2010-2021 expired
  • Mortgage License w/NMLS
  • Many Sales & Customer Advocate Awards from Dell Computer 1988-1999

Timeline

Professional Organizer

Self Employed Services
06.2022 - Current

Mortgage Loan Officer

USAA Federal Savings Bank
01.2019 - 01.2022

Claims Adjuster

Independent Insurance
01.2010 - 01.2019

Realtor

Trend Setter Real Estate
01.2007 - 01.2019

P&C Health And Life License -

Champion School