WANNETTE DEMORE
Cleveland,OH
Summary
Accomplished Security Officer with a proven track record at Allied Universal Security Services, specializing in incident reporting and superior customer service. Expert in maintaining secure environments through proactive surveillance and critical problem-solving. Demonstrated ability to train personnel and improve security protocols, significantly enhancing safety and operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
100 Alfred Lerner Road , Cleveland ,Ohio 44114
06.2021 - 10.2024
- Checked and verified photo identification prior to granting facility access.
- Checked identification badges for employees and visitors, preventing unauthorized access to restricted areas.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Investigated suspicious activities and persons to maintain security of premises.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Wrote detailed reports of all security breaches and investigations.
- Examined doors, windows and gates to verify security.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Security Guard
Landmark Events Services
100 Alfred Lerner Road , Cleveland Ohio 44114
05.2021 - 12.2023
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked and verified photo identification prior to granting facility access.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Monitored
- Monitored crowd behavior to prevent altercations, intervening when necessary to maintain a peaceful atmosphere.
- Permitted entry with escort for approved persons into secure locations.
Education
High School Diploma -
Health Career Center Magnet School
Cleveland, OHAssociate of Applied Science - Dental Hygiene
University of Toledo
Toledo, OH06-1999
Associate of Science - Special Education
Cuyahoga Community College
Cleveland, OH06-1993
High School Diploma -
Health Career Centers
Cleveland, OH06-1984
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Superior customer service
Accomplishments
- Successfully completed two-week security training program.
- Supervised team of(25) staff members.
- Resolved product issue through consumer testing.
- Achieved through effectively helping with protocal called items.
- Excellent Perfect Attendence
Certification
- First Aid Certification
- (OHIO) Driver's License
- ServSafe Food Handler's Certification
Work Preference
Work Type
Part TimeImportant To Me
Paid sick leave401k matchPaid time offCareer advancementTimeline
Security Officer
Allied Universal Security Services
06.2021 - 10.2024
Security Guard
Landmark Events Services
05.2021 - 12.2023
High School Diploma -
Health Career Center Magnet School
Associate of Applied Science - Dental Hygiene
University of Toledo
Associate of Science - Special Education
Cuyahoga Community College
High School Diploma -
Health Career Centers